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TV2 or ATV3?: ATV3
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Your ATV firmware version (found under the ATV settings > general > about > Apple TV software): 5.2.1 (6025)
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The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 94.203.161.89
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The device and operating system (including version number) that PlexConnect is installed on: Mini Mac OSX 10.8.4
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The local IP address of the device that PlexConnect is installed on: Ethernet 94.203.161.89
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The device and operating system (including version number) that the Plex media server (PMS) is installed on: Mini Mac OSX 10.8.4
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The local IP address of the device that the Plex media server (PMS) is installed on:Ethernet 94.203.161.89
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Where your media is stored (e.g. internal drive): External Hard Drive
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The PlexConnect version number (or if using Github source then a time and date of download; look at the creation date of the folder): 06th June 1:42pm
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A detailed description of the issue (the clearer you can make this the better):
It seems to take quite a while for Trailers to come up when I have first started my media server and plexconnect.
When It does come up I have problems playing some content
Then it stops working all together and says Trailers is Unavailable
If I shutdown PlexConnect and restart it works again
Any ideas welcome
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A log file (currently this is the output in your terminal/cmd window - we are looking to generate a separate log file):
CraigMac:plexconnect Home$ sudo ./PlexConnect.py
PlexConnect : ***
PlexConnect : PlexConnect
PlexConnect : Press ENTER to shut down.
PlexConnect : ***
PlexConnect : IP_self: 127.0.0.1
PlexGDM : ***
PlexGDM : looking up Plex Media Server
PlexGDM : ***
PlexGDM : servers discovered: 1
DNSServer : ***
DNSServer : Starting up.
DNSServer : intercept trailers.apple.com: 127.0.0.1
DNSServer : forward other to higher level DNS: 94.203.161.89
DNSServer : ***
WebServer : ***
WebServer : WebServer: Serving HTTP on 0.0.0.0 port 80.
WebServer : ***
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 51181)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 127.0.0.1
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 51054)
DNSServer : Domain: iphonesubmissions.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: iphonesubmissions.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: iphonesubmissions.apple.com
DNSServer : ***forward request
PlexConnect : Shutting down.
WebServer : Shutting down.
DNSServer : Shutting down.
CraigMac:plexconnect Home$ sudo ./PlexConnect.py
PlexConnect : ***
PlexConnect : PlexConnect
PlexConnect : Press ENTER to shut down.
PlexConnect : ***
PlexConnect : IP_self: 94.203.161.89
PlexGDM : ***
PlexGDM : looking up Plex Media Server
PlexGDM : ***
PlexGDM : servers discovered: 1
DNSServer : ***
DNSServer : Starting up.
DNSServer : intercept trailers.apple.com: 94.203.161.89
DNSServer : forward other to higher level DNS: 94.203.161.89
DNSServer : ***
WebServer : ***
WebServer : WebServer: Serving HTTP on 0.0.0.0 port 80.
WebServer : ***
204.101.161.159 - - [08/Jun/2013 09:24:13] code 403, message Not Serving Client 204.101.161.159
204.101.161.159 - - [08/Jun/2013 09:24:13] "GET http://whatismyip-2.appspot.com:80/ HTTP/1.1" 403 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57228)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
WebServer : serving application.js
80.227.58.173 - - [08/Jun/2013 09:24:15] "GET /appletv/us/js/application.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 54964)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving /Applications/PlexConnect/assets/plexconnect.xml
80.227.58.173 - - [08/Jun/2013 09:24:16] "GET /plexconnect.xml HTTP/1.1" 200 -
WebServer : serving .xml: /library/sections
80.227.58.173 - - [08/Jun/2013 09:24:16] "GET /library/sections HTTP/1.1" 200 -
WebServer : serving .xml: /channels/all&PlexConnect=Channels
80.227.58.173 - - [08/Jun/2013 09:24:16] "GET /channels/all&PlexConnect=Channels HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/search.xml
80.227.58.173 - - [08/Jun/2013 09:24:16] "GET /search.xml HTTP/1.1" 200 -
WebServer : serving .xml: /&PlexConnect=Settings
80.227.58.173 - - [08/Jun/2013 09:24:16] "GET /&PlexConnect=Settings HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/settings.js
80.227.58.173 - - [08/Jun/2013 09:24:16] "GET /settings.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /photos/iPhoto
80.227.58.173 - - [08/Jun/2013 09:24:26] "GET /photos/iPhoto HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 54964)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /photos/iPhoto/Events
80.227.58.173 - - [08/Jun/2013 09:24:28] "GET /photos/iPhoto/Events HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 54964)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /photos/iPhoto/Events/9355
80.227.58.173 - - [08/Jun/2013 09:24:32] "GET /photos/iPhoto/Events/9355 HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/photo.js
80.227.58.173 - - [08/Jun/2013 09:24:33] "GET /photo.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /photos/iPhoto/Events/9018
80.227.58.173 - - [08/Jun/2013 09:24:40] "GET /photos/iPhoto/Events/9018 HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/photo.js
80.227.58.173 - - [08/Jun/2013 09:24:40] "GET /photo.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 54964)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /music/iTunes
80.227.58.173 - - [08/Jun/2013 09:25:02] "GET /music/iTunes HTTP/1.1" 200 -
WebServer : serving .xml: /music/iTunes/Artists
80.227.58.173 - - [08/Jun/2013 09:25:05] "GET /music/iTunes/Artists HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving *.jpg: /thumbnails/PlexConnectLogo.jpg
80.227.58.173 - - [08/Jun/2013 09:25:13] "GET /thumbnails/PlexConnectLogo.jpg HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 54964)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 55948)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 55948)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 56617)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 55948)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /library/sections/1
80.227.58.173 - - [08/Jun/2013 09:25:56] "GET /library/sections/1 HTTP/1.1" 200 -
WebServer : serving .xml: /library/sections/1/all
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 56617)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
80.227.58.173 - - [08/Jun/2013 09:26:02] "GET /library/sections/1/all HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/updateXML.js
80.227.58.173 - - [08/Jun/2013 09:26:02] "GET /updateXML.js HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/scrobble.js
80.227.58.173 - - [08/Jun/2013 09:26:02] "GET /scrobble.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 56617)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /library/metadata/1121/children
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 55948)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
80.227.58.173 - - [08/Jun/2013 09:26:11] "GET /library/metadata/1121/children HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/updateXML.js
80.227.58.173 - - [08/Jun/2013 09:26:11] "GET /updateXML.js HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/scrobble.js
80.227.58.173 - - [08/Jun/2013 09:26:11] "GET /scrobble.js HTTP/1.1" 200 -
WebServer : serving .xml: /library/metadata/1130/children
80.227.58.173 - - [08/Jun/2013 09:26:15] "GET /library/metadata/1130/children HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/updateXML.js
80.227.58.173 - - [08/Jun/2013 09:26:15] "GET /updateXML.js HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/scrobble.js
80.227.58.173 - - [08/Jun/2013 09:26:15] "GET /scrobble.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 56617)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 55948)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
192.0.24.121 - - [08/Jun/2013 09:27:46] code 403, message Not Serving Client 192.0.24.121
192.0.24.121 - - [08/Jun/2013 09:27:46] "GET http://www.google.com/ HTTP/1.1" 403 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 62221)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57685)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 62221)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /library/metadata/1139&PlexConnect=EpisodePrePlay
80.227.58.173 - - [08/Jun/2013 09:28:41] "GET /library/metadata/1139&PlexConnect=EpisodePrePlay HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/selectSubsAndAudio.js
80.227.58.173 - - [08/Jun/2013 09:28:41] "GET /selectSubsAndAudio.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57685)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /library/metadata/1139&PlexConnect=Play&PlexUDID=C1MJ9QJWDRHN
80.227.58.173 - - [08/Jun/2013 09:28:46] "GET /library/metadata/1139&PlexConnect=Play&PlexUDID=C1MJ9QJWDRHN HTTP/1.1" 200 -
ATVLogger : Player state: Loading at this time: 0
ATVLogger : Player state: Stopped at this time: 0
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 62221)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57685)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 62221)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57685)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /library/metadata/1130/children
80.227.58.173 - - [08/Jun/2013 09:29:35] "GET /library/metadata/1130/children HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/updateXML.js
80.227.58.173 - - [08/Jun/2013 09:29:35] "GET /updateXML.js HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/scrobble.js
80.227.58.173 - - [08/Jun/2013 09:29:35] "GET /scrobble.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 62221)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving .xml: /library/metadata/1140&PlexConnect=EpisodePrePlay
80.227.58.173 - - [08/Jun/2013 09:29:38] "GET /library/metadata/1140&PlexConnect=EpisodePrePlay HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect/assets/selectSubsAndAudio.js
80.227.58.173 - - [08/Jun/2013 09:29:38] "GET /selectSubsAndAudio.js HTTP/1.1" 200 -
WebServer : serving .xml: /library/metadata/1140&PlexConnect=Play&PlexUDID=C1MJ9QJWDRHN
80.227.58.173 - - [08/Jun/2013 09:29:40] "GET /library/metadata/1140&PlexConnect=Play&PlexUDID=C1MJ9QJWDRHN HTTP/1.1" 200 -
ATVLogger : Player state: Loading at this time: 0
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57685)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: phobos.apple.com
DNSServer : ***forward request
