@cayars said:
It could be a corrupt file.
Try the same settings on your side and see if you can get past the spot he was at.
Have the client try other files to see if they hit the same issue.Carlo
Thanks for the tips.
I tested the same movie on my device using the quality setting 4mbps but instead of remote it was over local LAN. I was able to get past where he was but I only started it a few minutes before where he was (45 mins).
However after 10 mins on my device via local LAN I got exactly the same issue. The stream catches up to the transcode buffer and doesn’t seem to transcode the rest saying buffering and the transcode is throttled. Normally the transcode buffer is a good 3-4% ahead of the stream. It starts off that way on here but then the stream catches up and transcoder doesn’t kick back in.
Other files seem to work absolutely fine and he’s watched 4 or 5 other films without issue this week.
