Server Version#: 1.32.4.7195 Player Version#: <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> This only just started, after everything working flawlessly for months. In my TV library, a number of files are stuck buffering / with the circling…

It would really help if you can provide the server Debug Logs ZIP file which captures this happening Would you do that please ? Without the logs, there’s no way of knowing what’s really happening. (it might just be the media files itself – VLC can’t be used as a metric here)

Thanks. I followed the instructions from here: https://support.plex.tv/articles/201611836-plex-web-app-logs/ For the same media file each time, I first successfully played it on the Windows app. Second, in my Chrome browser it was then stuck buffering in the web app. I then tried on my Android app,…

I’m sorry, I should have been more explicit. SERVER debug logs. :frowning: You gave me the Web logs Would you recreate please ? Server Logs – Settings - Server - Troubleshooting - Download Logs It will give you a ZIP file. Attach that ZIP please.

Sorry about that. Here you go. Plex Media Server Logs_2023-07-01_21-38-25.zip (3.8 MB)

Your logs are showing me PMS can’t send the data fast enough. Was your upload maxed here? Jul 01, 2023 21:16:46.475 [139877361228600] DEBUG - [HttpClient/HCl#38c] HTTP/1.1 (0.0s) 401 response from GET http://192.168.86.21:49153/description27.xml Jul 01, 2023 21:16:54.155 [139877401975608] DEBUG - …

I’m not sure why that might be the case, so I restarted the network. I also have ethernet hardwired from the router to the Synology NAS. I have 5 different ethernet cables as backups in case one goes bad, so I also swapped it to another one of the wires. Playing a media file through the Windows app…

@mikeanthony80 I run iperf3 (in server mode) on my server . I then install the iperf3 client on each device I need to test. I then run upstream and downstream testing. What I get from this is a pure performance test of the LAN. The console output looks like this: [chuck@lizum ~.1999]$ iperf3…

Thank you for looking into this for me. I looked into your tips here, but then found this (also from you by the looks of it!), which managed to fix it. Thanks. [image] SOLVED! - Plex gets stuck spinning at 33% with all videos with EAC3 EAC audio (Plex recently stopped playing EAC3) …

@mikeanthony80 Are you referring to the method to modify fs.inotify.max_user_watches ? On Synology, they safeguard it. Here’s how we do it. [image] Synology FAQ - Questions, Answers, and How-To's Tips, Tricks & How-Tos FAQ 16: Increase the number of fold…

Plex buffering issues (not for all libraries) on Android app / Chromecast / web app, not Windows app

Plex Players

mikeanthony80 July 5, 2023, 12:23am 11

I did the “Increase he number of folders Plex can monitor” process, which fixed things.

Synology FAQ - Questions, Answers, and a few How-To’s - Plex Media Server / NAS & Devices - Plex Forum

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Plex buffering issues (not for all libraries) on Android app / Chromecast / web app, not Windows app

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