Plex can't find videos (episodes)

Plex Players Desktop Players
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1

Version 4.69.1

Server Version#: PlexMediaServer-1.25.3.5409-f11334058-x86_64
Player Version#: PC browser

plex can’t find videos (episodes)
when having multiple Files with the same name and sequence number
example: baby boss 1, baby boss 2, baby boss 3, etc

plex does not show then under videos and even if you do folder view under plex
knowing that the files are there
if I change the names to anything else the videos appear but the meta-tags does not match

2

Episode files are to be named Series Name - SxxExx - Optional Episode Title.ext,

and stored in a structure:

Series Name/
   Season XX/
      Series Name - SxxExx - Optional Episode Title.ext

Are you using this structure?

3

Thanks for your reply,

yes , this is what i’m using

4

19-1-2022 1-46-19 PM
19-1-2022 1-46-30 PM

5

Are you 100% certain of the name?

When I look at TheTVDB , I don’t see it listed.

https://thetvdb.com/search?query=the+baby+boss

I do see the movies.

6

don’t tell me that the name should be exactly the same !!

anyway, I edited the names but still not working

https://thetvdb.com/series/342858-show
https://thetvdb.com/series/342858-show/seasons/official/1

The path is: Carton\The Boss Baby Back in Business
the filename is: The Boss Baby Back in Business S01E01

7

What type of library did you make? Tv shows will only be found in a TV library

8

Thanks, BigWheel
you made my day
now it is working

9

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