Plex can't read my external exfat drive

Server Version#: 1.16.6.1592

Plex can’t read the contents of my exfat drive.

It does show up in /media/pi/MyExternalDrive but there’s no contents inside.

Strange because when viewing through the raspberry pi file browser I can see files inside MyExternalDrive/

Thanks for the help

Hello, Im fairly new to Linux, so im learning all this as I go. I have Ubuntu 18.04 installed on computer, I have plex installed, library created, but Plex cant see anything on my external hard drive. I can follow pretty much everything you have said up to D.
I identified my Disk, I found the UUID, I think I created the location with 4096 rather than 0755. But I don’t know where to create the lines in fstab or how to “save and test” . Would you be able to clarify this for me, thanks!

Item D in Chuck’s reference material at the link tells you exactly how to create the line in fstab and how to test. Did you follow those steps?

I’m not sure where to put the lines in fstab, do I put them at the beginning, middle, or somewhere in the middle of it?

At the end is fine.


Theres a screen shot of my issue.

I might see part of the problem… you have an ext4 type specified in your /etc/fstab record. That value needs to match the filesystem, i.e. exfat, msfat, ext4, nfs, etc. If your drive is formatted with an exfat filesystem, change ext4 to exfat and see if it mounts.

I don’t get it. Gnome is mounting it under media but the fstab entry looks right to me. All I can guess is maybe you have a typo in the UUID (looks right from here but the screen print is a bit fuzzy so a zero could be an 8 and I wouldn’t necessarily catch it). Other than that I am stumped.

The external HDD that I’m trying to Mount, “Plex”, is formatted to ext4. At least that’s what it says when I look at the HD info. Is that what you mean when you said the value needs to match the filesystem? If that’s the case, then yes, it matches.

My bad, then. Your initial post made it sound to me like it was formatted with a Microsoft style filesystem.

Did you reboot since making that change to fstab? And I run my stuff headless so this might be a stupid question, but I see a plex icon on your desktop… Did you install plex using ubuntu’s snap package rather than the deb package from Plex’s website?

If I remember correctly I got it from their website

Restarting the computer worked! lol, My HDD is mounted on Disks and Plex sees everything! With everything working do I Still need to do “F”?

To be safe I would do F. If the permissions are already ok doing F won’t hurt anything, if they are not it will prevent future issues.

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