Back in Jan/Feb I noticed my computer randomly freezing. It happens a lot while gaming. I did not think it was plex at the time so I started elsewhere and had not luck fixing the issue. Over the last few months since I’ve been home more and watching more TV, I noticed that every time a new episode or movie starts my computer would freeze. This got me looking into plex. I searched the forums and saw that others were having the same issue as well. The common solution was to disable DLNA which was already disabled.
I then started to notice that my computer would freeze even when nothing is playing. Attached is a picture of my dashboard where you can see that there is nothing playing yet there is remote traffic at constant intervals. Also attached, is a picture of the TCP connections that plex is using with nothing playing. If I close plex server the “random” freezes go away. I’ve attached the logs as well.
I build my PCs knowing that I will be gaming and have plex server running on it. Over the years this has not been an issue at all. Now it’s making my computer unusable. Even outside of gaming.
Hard drives are set to never sleep. I may end up just building a separate pc for plex. I have some parts laying around. Hopefully that will resolve the issue or point me in the right direction. I would assume that if this keeps up when using a dedicated server then it has something to do with my network.
When it it happens, the computer locks up and I can’t do anything. The mouse doesn’t move and no response from keyboard. I’ve been keeping task manager up to see if any process is hogging the cpu. When things start moving again the plex transcoder and plex media server process are always at the top of the list.
Most recent logs are attached. I attached the logs in the original post as well.
Here’s another set of logs. Between 11:48 and 11:50pm my computer became unresponsive multiple times. As soon as I had control again I shutdown Plex Media Server and everything was back to normal. There has got to be something in here that explains what is going on. Even though I have the means to, I shouldn’t have to build a separate server for plex.
I do not see much activity going on with your Plex server at the time. There aren’t any noticeable gaps in the log. I mostly see a web browser requesting the dashboard information. The issue could be the web browser taking up too many resources. Have you tried closing out this browser to see if the freezes still occur.
Having the site closed doesn’t make a difference. New logs attached. A lot of unresponsiveness between 5:08 and 6pm today as there were 3 people streaming during this time.
Yes. I closed out the tabs before restarting the server. I only opened it to pull the logs. Should the Plex Update Service still be running even when the media server is not running?
The update service should be running. That’s what allows updating PMS remotely. But it is not the update service that is making these requests I see.
AFAIK, only Plex Web makes these calls. These are showing up throughout your entire log, not just before you pull the log, so something is going on. Do you have another Windows user signed in? Maybe there is a browser window open for that user?
I just saw this in the patch notes for the latest version. When my computer becomes unresponsive, it’s the plex media server and the plexscripthost processes that start hogging resources. I’m going to update and see if this helps.
