Plex changing movie title even though it's locked

I think that works for mp4s, but not with mkvs, but of course Plex won’t read metadata in mkvs so that’s not a problem.

It’s easier to move Local Media Assets to the bottom of your active Agents, but Plex will still display that bogus Title Field even after it does get a good match with a proper file name. It’s annoying, but there it is. I strip all metadata from all files before they ever hit the library AND Local Media Assets is at the bottom of the stack (in case I miss one) so there is nothing to worry about here in that regard.

My Movies (operas and theater pieces) are not matched.
The title should be not overwritten under whatever circumstances if locked.
A LOCK is a LOCK is a LOCK is a LOCK. Overwriting that is unacceptable!

I could cry! It happened again 400 carefully labeled art films were set back to a nonsense title- I cannot believe that the Plex team isn’t respecting collectors.

@cebe said:
I could cry! It happened again 400 carefully labeled art films were set back to a nonsense title- I cannot believe that the Plex team isn’t respecting collectors.

Put those ‘unmatchable’ items in an ‘Other Videos’ Library - Plex won’t try to match them and you can call 'em anything you want.

Incidentally, it takes about as long to painfully edit an item that cant’ be matched as it does to actually add the item to TMDB. Creating or securing artwork may take a bit longer, but you’re doing that anyway.

Join the contributors - I did. It’s fun and profitable.

:wink:

They are in “other Videos” already. No change. Only abt. 90% of the videos are affected, not all.
This is so scary. No “rule” I could discover. The films were imported from EyeTV, I have no access to internal tags, and I don’t care. If internal file tags are important for PLEX there should be a way to update them accordingly. Like iTunes does.

This bug is OLD and one of the WORST, since it is destroying content.

I can only repeat LOCKED INFO SHOULD NEVER NEVER NEVER BE OVERWRITTEN without me asking first. No matter what Library format is used. No excuses, no exceptions.

What I also do not like is that the Plex guys fully hide behind this forum and do not offer bug reports.

@uiceWSA: TMDB? Contributing my personal Title Style (with a keyword at the beginning followed by a dash) is nothing to “share”. Also my collection (art documentations from ARTE) are probably not interesting for others.

Can you provide me the XML for one of these videos that got changed? If they are in “other video”, this should not be happening. The only reason I can imagine this happening in “other video” is if you’ve changed the file somehow (rename, moved folder, replaced with another copy, etc) so PMS is adding the file back into the library as a new item. I’ve not seen it happen to a file that is just sitting there.

I’ve reported the locked fields not locking for regular movie and tv show libraries and hopefully this will be fixed in a future PMS update.

The newest PMS update 1.4.3 will now enforce the lock, except for the poster. There are technical issues that make this not possible right now, but all text should stay locked.

@MovieFan.Plex - that is good news. Hope it works. I was getting quite desperate about this.

It worked in my testing so fingers-crossed it works for you.

Just tested it and it does NOT fix the issue. Still getting the same old name change to the file name after a library refresh/update

@Rainmaker07 said:
Just tested it and it does NOT fix the issue. Still getting the same old name change to the file name after a library refresh/update

Can you do the following?

  • change the title
  • grab the xml for that video
  • refresh/update the library
  • grab the new xml

Please post both XML’s and the PMS logs (settings \ server \ help \ download logs) after having done the above.

How do I get the XMLs?

I managed to fix the problem by following the advice on one of the earlier pages. Matching the file to “personal media” fixes this problem. But it still shouldn’t change the title if it’s locked, right?

@Rainmaker07 said:
How do I get the XMLs?

https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats

Also, what version of PMS are you running? This issue of titles changing should be fixed as of PMS 1.4.3.

I’m using 1.4.3

If you can provide the XML’s and steps to reproduce that would help. I’m not able to recreate the problem on my own.

I’m running Version 1.4.4.3495 and this is absolutely happening. Locked fields change back when a library is updated. This is easily the most frustrating aspect of Plex for me right now. I have a library of a few hundred music concerts (video) by trader-friendly bands and many of those are are actively seeding torrents. Therefore I can’t easily change the file names. I spent hours carefully changing the titles and dates of these items in the library only to find that many of them changed back when I update the library. Some, but not all.

@sdowen said:
I’m running Version 1.4.4.3495 and this is absolutely happening. Locked fields change back when a library is updated. This is easily the most frustrating aspect of Plex for me right now. I have a library of a few hundred music concerts (video) by trader-friendly bands and many of those are are actively seeding torrents. Therefore I can’t easily change the file names. I spent hours carefully changing the titles and dates of these items in the library only to find that many of them changed back when I update the library. Some, but not all.

Seems silly not to add these videos to an ‘Other Videos’ Library where they won’t be molested in any way, shape or form. Name 'em what you want, structure them how you want them, edit them as you please - then forget them. Plex never tries to match them and your edits remain.

Seems silly not to add these videos to an ‘Other Videos’ Library where they won’t be molested in any way, shape or form. Name 'em what you want, structure them how you want them, edit them as you please - then forget them. Plex never tries to match them and your edits remain.

Stop victim blaming…and let’s focus on the issue at hand. A lock means no changes.
Obviously this is not the Plex case, and it should be.

@mypcrepairguy said:
A lock means no changes.
Obviously this is not the Plex case, and it should be.

This should have been fixed since PMS version 1.4.3. If you are running that or newer and seeing the lock not enforced, please provide me steps to reproduce.