How do I get me account enabled for this? I presumed this was live based on the description of the cloud service on your website and when i paid for my lifetime subscription.
I’m the Director of IT & Engineering for a television network in NY and looking to use this in my home sharing setup with a symmetrical 150mbps FIOS connection and amazon drive.
I’d appreciate any assistance someone from Plex could offer in activating this on my account.
The Plex Cloud beta is still in the early stages. It is also different than previous beta projects in that it’s a controlled, limited beta. At current, the number of users participating in the beta is quite small. This is almost exclusively due to major issues on the Amazon side. Of those who are currently participating, the results are highly mixed. Some experience complete failure while others have frequent buffering, while others have no issues at all. There is no rhyme or reason at this point visible other than what we see from the log files where the Amazon Cloud itself chokes.
As far as including you in the beta, I can only suggest you put your name in the hat as everyone else has, be patient, and follow along. We ninjas have no insight or influence in who is selected or why. Those criteria are internal-only.
https://www.plex.tv/cloud/ You need to opt in and be lucky.
Damn. I’ve already got a TON of my media up in Amazon in anticipation of getting into this 
Yup…it’s an ever-growing club.
I’m in the same situation as acer589. Started uploading all my media to Amazon a couple of weeks ago. I was going to start setting up a media server at home, then read about Plex Cloud.
@berniecnyc said:
How do I get me account enabled for this? I presumed this was live based on the description of the cloud service on your website and when i paid for my lifetime subscription.
Was it this part on the description page that made you think it was available to everyone?
I’m the Director of IT & Engineering for a television network in NY
WOW! Congratulations! Your mom must be proud!
I signed up as soon as I heard about it, on top of that I signed up for Amazon unlimited cloud as soon as I heard that Plex was going to offer Plex in the cloud! I’ve been with Plex from the early days (as have a lot of you) and love the way they’ve taken it from a fork of XBMC to what it is today, they’ve certainly had a good shepherd in Elan. But I digress, I have about 5TB of Movies and TV shows sitting on a NAS just waiting to be uploaded to the Amazon cloud (and to test their “no really, it’s unlimited” claim lol). I’ll wait patiently for my invite/opt in to be accepted 
If Amazon sticks with their current fee and their offering is truly unlimited, I consider it worthwhile as a backup even if Plex Cloud never makes it mainstream. That said, I really hope the concept is proven and it becomes an open beta soon!
@jim.seaman@gmail.com said:
If Amazon sticks with their current fee and their offering is truly unlimited, I consider it worthwhile as a backup even if Plex Cloud never makes it mainstream. That said, I really hope the concept is proven and it becomes an open beta soon!
Exactly, I’m just happy it opened up my eyes to this unlimited backup.
@Advocate said:
I signed up as soon as I heard about it, on top of that I signed up for Amazon unlimited cloud as soon as I heard that Plex was going to offer Plex in the cloud! I’ve been with Plex from the early days (as have a lot of you) and love the way they’ve taken it from a fork of XBMC to what it is today, they’ve certainly had a good shepherd in Elan. But I digress, I have about 5TB of Movies and TV shows sitting on a NAS just waiting to be uploaded to the Amazon cloud (and to test their “no really, it’s unlimited” claim lol). I’ll wait patiently for my invite/opt in to be accepted
There’s no need to wait. You can start uploading to amazon now and you’ll be ready to go when you get your invite to plex cloud.
@mistame said:
@Advocate said:
I signed up as soon as I heard about it, on top of that I signed up for Amazon unlimited cloud as soon as I heard that Plex was going to offer Plex in the cloud! I’ve been with Plex from the early days (as have a lot of you) and love the way they’ve taken it from a fork of XBMC to what it is today, they’ve certainly had a good shepherd in Elan. But I digress, I have about 5TB of Movies and TV shows sitting on a NAS just waiting to be uploaded to the Amazon cloud (and to test their “no really, it’s unlimited” claim lol). I’ll wait patiently for my invite/opt in to be acceptedThere’s no need to wait. You can start uploading to amazon now and you’ll be ready to go when you get your invite to plex cloud.
I don’t presently run a PLEX server, nor do I want to waste the electric running a NAS at home when i have everything else in the cloud, PLEX Cloud was what made me look at PLEX again in the first place after not using it for a number of years.
@berniecnyc said:
@mistame said:
@Advocate said:
I signed up as soon as I heard about it, on top of that I signed up for Amazon unlimited cloud as soon as I heard that Plex was going to offer Plex in the cloud! I’ve been with Plex from the early days (as have a lot of you) and love the way they’ve taken it from a fork of XBMC to what it is today, they’ve certainly had a good shepherd in Elan. But I digress, I have about 5TB of Movies and TV shows sitting on a NAS just waiting to be uploaded to the Amazon cloud (and to test their “no really, it’s unlimited” claim lol). I’ll wait patiently for my invite/opt in to be acceptedThere’s no need to wait. You can start uploading to amazon now and you’ll be ready to go when you get your invite to plex cloud.
I don’t presently run a PLEX server, nor do I want to waste the electric running a NAS at home when i have everything else in the cloud, PLEX Cloud was what made me look at PLEX again in the first place after not using it for a number of years.
Then, at this point, Plex Cloud is not for you. It is a beta and very limited in both numbers and functionality. They will be adding to the beta over time but those additions could be very slow as they do not want to cause multiple new problems because of numbers making it hard to diagnose whatever problem happens.
It seems like it could be more than six months before Plex Cloud is ready for general Plex Pass release and it could be longer.
It is also possible that there are insurmountable problems and Plex Cloud will never be truly able to enter general release. I do not think that is the case but it is a possibility given that there are things on Amazon’s side that makes Plex Cloud work poorly for many.
At this point Plex Cloud should not even be considered as a primary Plex system for ayone. It just has too many problems.
At this point with the time and effort invested into uploading to Amazon, the long delays waiting for an invite. If there was a serious delay say 6 months like your suggesting it could cause some fairly severe blow-back. Plex cloud is the main thing currently holding me back from Emby. This year I really had to question my renewal with comic books support being in Emby, and GPU decoding. It was a very tough call. When you look at everyone who has already paid Amazon and is uploading now, and have decided that going from 40 a year for plex to 100 for amazon to be included. That seems like lots of money spent for Plex to drag this out for to long.
Also with the this is a new product talk going around, if in a month they say open invite but you have to pay a new subscription fee to the cloud servers, and pay the cloud servers fee to amazon as well. Well as this point 40 for a year of plex, 60 for a year of amazon and any additional costs would just make it to much money. Unless they offer to convert plexpass into cloud plex pass initially.
The only real feature I pay for with plex pass is remote support, other than that trailers are ok, premium music has been a hassle. So cloud expands upon remote access and is really the only thing I am now interested in.
@quakemarine20 said:
At this point with the time and effort invested into uploading to Amazon, the long delays waiting for an invite. If there was a serious delay say 6 months like your suggesting it could cause some fairly severe blow-back…
I do not “know” it will be six months. That is just a guess BUT this is a very early beta and there are a LOT of features that are not even included yet and each of those must be tested at the beta level before release.
I think Plex made a mistake by announcing Plex Cloud the way they did thereby encouraging unwarranted expectations of an early or quick release into general Plex Pass use. But that mistake is made and cannot be retracted.
Beta tests take time and, in the past, Plex has rush through them and had major problems after release. Plex Could is a MUCH more complex system than regular Plex in that it depends on servers that the user does not have direct access to and storage that is also not owned by the user.
It is simplified a bit by the storage and the server hosting being on the same system (Amazon) but the servers must be shared in some way and load has to be balanced without use from one user impacting another. That is just one of the complexities involved.
The system is just too complex to add a lot of users at once and the gradual ramping up with testing at each stage will slow things down.
I actually think that six months is conservative and a year would not be unreasonable. No one should be depending on Plex Cloud becoming generally available until Plex makes a hard announcement and that will be, I believe, a good ways into the future.
In fact there are a number of ways that things could go horribly wrong and Plex Cloud could be unable to go live ever.
I’m not quite that negative however… fact is it’s been awful quiet in the beta forum. This could mean something good is cooking - silence before the happy storm of updates. It could also mean things are not going quite as well as they all hoped, and there is lots of hair tearing and curse words going on behind the scenes. And it could simply mean they have been away and nothing has been happening at all. None of us know.
I would definitely not let my Plex future depend on Cloud alone, but as a backup for my precious files it’s already serving its purpose so all in all I’m not unhappy whatever the outcome will be. I did see an employee post here that he seems to be chomping at the bit to share new information, so there’s that too.
Here’s to hoping that good things will come to those who wait 
@per_PLEX_ed said:
I’m not quite that negative however… fact is it’s been awful quiet in the beta forum. This could mean something good is cooking - silence before the happy storm of updates. It could also mean things are not going quite as well as they all hoped, and there is lots of hair tearing and curse words going on behind the scenes. And it could simply mean they have been away and nothing has been happening at all. None of us know.I would definitely not let my Plex future depend on Cloud alone, but as a backup for my precious files it’s already serving its purpose so all in all I’m not unhappy whatever the outcome will be. I did see an employee post here that he seems to be chomping at the bit to share new information, so there’s that too.
Here’s to hoping that good things will come to those who wait
The quietness has been due, I believe, to the developer, and most of the rest of Plex employees, being at a conference/retreat and not in a production mode.
That should be changing starting today but exactly when a given developer will be back in production and exactly what form that production will take is anybody’s guess.
Plex Cloud, in its current form, works well depending on your expectations and the clients you use for playback.
I look at Plex Cloud as a solution for two issues that I have; one is backup of my current media as I had been putting off committing to uploading it all, and two, as replacement for Cloud Sync. For my rather large extended family I have been leveraging Cloud Sync as a way for them to view my content as to not overload my upload bandwidth.
As a replacement for Cloud Sync it (Plex Cloud) is already way ahead in terms the user interface presented to the user through a Plex Client, and when using DIRECTPLAY it is as stable as Cloud Sync. In addition to that users now get the ability to transcode.
Ah I see, thanks Elijah. Of course now I expect a flurry of activity in the coming weeks 
hthighway, I can’t share your sentiment yet that it works WELL and my expectations are pretty non existent - perhaps it’s better to say it works well for some testers but definitely not for all. The fact it can only index 5 TV shows per DAY would be a deal breaker, if I were dependent on Cloud. I can’t use Google Cast at all, another definite dealbreaker. It stutters and lags and breaks down halfway in almost every case, which I can’t recommend as usable just yet.
However I’m sure that once these things are worked out, the only thing better than Plex itself, will be Plex Cloud.
My concerns are more with the infrastructure and operation when more users are added and when things that are missing, like channels, are added than it is with operation on a small scale. I agree that it works well on some clients. It works very well on my Fire TV but almost does not work at all on my Rokus or my Shield TV.
The client issues will be solved when the developer solves issues involving transcoding. It seems that my playback problems on the clients that fail are related to transcoding. My Fire seems to direct play most everything and it is the client that works.
The only problem for me is I don’t like the Fire TV much at all. I find it clumsy to use. That could be because I am used to my Rokus but it really seems that the Fire’s interface for Plex is less mature than the Roku’s.
I actually hope I am wrong about the time frame but I do not think I am. Plex has proved me wrong in the past and this is another chance for them to exceed my expectations.
