Server Version#: 1.28.1.6104 Player Version#: 8.10 The issue I am having is that when I try to access my server, I am unable to access content. If I use Plex Web on the Windows 10 server itself (using Chrome, Plex Web version 4.84.1), I get a message stating that “Not Authorized: you do not have a…

I had previously experienced this issue as described here, but waited for it to occur again so I could post logs. Previous thread: No Content/Not Authorized - #5 by MovieFan.Plex

Did your computer go to sleep? There is a 3hr gap in your logs from 4:37 pm until 7:31 pm.

Yes, the computer sleeps when not used. I use Wake On LAN to wake it when needed.

Thanks for pointing that out. I have completed the “fix” mentioned in that topic. I will see if the issue is resolved, or occurs again.

Well it happened again. I had followed the guide to delete those registry keys, but this issue still happened again. I tried to watch something via Apple TV, and it was not available. I went to the server and opened Plex web browser and got the Not authorized, You do not have access to this server e…

And it happened again today. Plex Media Server Logs_2023-04-10_09-19-18.zip (3.7 MB)

Does anyone have any idea why this keeps happening? @anon18523487 any ideas? Thank you.

Is this due to your computer going to sleep? As previously mentioned, we are still looking into that but can’t reliably reproduce it. If you can, please enable verbose logging, let your computer go to sleep, wait a few minutes to make sure it’s really asleep, then try accessing it from Web and rep…

Sorry I misunderstood. I thought the registry fix in the other thread was a solution. I have turned on verbose debugging and will upload the next time this occurs. It does not happen every time the computer goes to sleep and wakes.

Plex Content Not Authorized

Plex Media Server

anon18523487 March 14, 2023, 4:28pm 5

There is an issue around that. Plex "Not Authorized" after reuming from sleep

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Plex Content Not Authorized

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