plex crash between 12:00 AM and 3:00 AM on 8/12/18 dur to possible guide refresh or recording schedule or other issue attached are the latest logs. cc @sa200 cc @ChickPAPlex Media (14.6 MB)
Thank you for the logs but the oldest log begins
Aug 12, 2018 10:36:54.264 [0x7ff4f9bfe700] INFO - Plex Media Server v1.13.5.5291-6fa5e50a8 -
with the most recent entry being
Aug 12, 2018 11:08:31.185 [0x7ff4f47fe700] DEBUG - Completed:
The window of time you believe the crash to have occurred is not included in these files.
weird how can i retrieve them for prior?
Plex Media Server.15.log (the oldest returned) begins with
Aug 12, 2018 10:36:54.264 [0x7ff4f9bfe700] INFO - Plex Media Server v1.13.5.5291-6fa5e50a8 - ubuntu PC x86_64 - build: linux-ubuntu-x86_64 ubuntu - GMT -06:00
Aug 12, 2018 10:36:54.264 [0x7ff4f9bfe700] INFO - Linux version: 4.4.0-124-generic (#148~14.04.1-Ubuntu SMP Thu May 3 07:26:53 UTC 2018), language: en-US
Aug 12, 2018 10:36:54.264 [0x7ff4f9bfe700] INFO - Processor Intel(R) Xeon(R) CPU X5670 @ 2.93GHz
Aug 12, 2018 10:36:54.264 [0x7ff4f9bfe700] INFO - ./Plex Media Server
Aug 12, 2018 10:36:54.263 [0x7ff4ac7ff700] DEBUG - DVR:Schedule: Item had a conflict with 5 other airings.
are the older logs in the file folder that i can go retrieve manually? i started dvring some more shows so there are some in conflict. should i go in every day and down load the logs even if it doesnt crash? the other weird thing is it shows the cpu as a xeon x5670 but there’s two of them in the system? there both 12 core processors, been noticing the pid 1542 been pushing the cpu from 30-500%
You can go look but we did set LogNumFiles=“15” which means it will only keep 15 rollover files.
where are the logs stored again? but looks like some of the logs are writing every minute which would be the log retention would have to be up in the thousands for a entire day
Logs are stored in “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs”
Log retention is defined as:
5.2 MB per file
Currently active “Plex Media Server.log”
Rollover files “Plex Media Server.x.log” where “x” = 1 … LogNumFiles=“value”
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