Plex Dash doesn't work after update v1. 1.0

The application doesn’t launch after the update. Even after a fresh reinstall it’s still crashing…
How could I report it to help solving this bug ? (previous version was working great)

Android Lineage OS 17.1
Xiaomi Note 8

Just FYI for troubleshooting

Working without issue on iOS 15.1 on iPhone 7, iPhone 11 and iPad 6th Gen

Thank you. I think it should run great on most of the device, but as it doesn’t on mine i would like to help fixing the problem :slight_smile:

1 Like

what version of android is that?

If it’s crashing on launch, we might need to get a logcat from you.

The new app crashes for me also on iPhone 12 pro with OS 15.1. The app runs until I select th e"server graphs" tab, where it crashes after displaying the server graph (none of the others appear).

I just tried that on my iPhone 7 and 11

Didn’t crash.

I even tried deleting the app and reinstalling - still crashes when I select server graphs…

working fine for me on iPhone 12 Pro running iOS 15.1

Thank you for your reply.
It’s Android 10.
Well, how can I get those logs ?

Finally solved it my app crashing - in case anyone else has a similar problem. I logged out of my account on the server and restarted the server and then re-logged into my Plex account - it cleared the app crashing…

Here it is : logs-2021-11-03-13-58-00.zip (1.3 KB)

Unfortunately those logs are pretty much empty and don’t have any usable information.

Ok, i know why. I’ll come back later with usuable ones.

After adding the “micro G” to the Lineage os rom it work again.
So, problem solved :slight_smile:

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