Plex Does Not Start After Updating to 1.25.4.5487-648a8f9f9

Plex Media Server
1

After updating my plex server using regular apt get update apt get upgrade, my plex server will no longer boot up. Any ideas as to why this may be?

Below you can see my crash upladed succesfully, but when I look into the folders on my server, the folders are empty. Possibly I do not have the permissions to view the dump files?

Thanks for any help on this matter.

Output of sudo service plexmediaserver status

× plexmediaserver.service - Plex Media Server
     Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
     Active: failed (Result: signal) since Fri 2022-02-04 04:40:47 CST; 18min ago
    Process: 4077 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "${PLEX_MEDIA_SERVE>
    Process: 4079 ExecStart=/bin/sh -c  export PLEX_MEDIA_SERVER_INFO_VENDOR="$(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr -d \">
   Main PID: 4079 (code=killed, signal=SEGV)
        CPU: 162ms

Feb 04 04:40:47 server systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
Feb 04 04:40:47 server systemd[1]: Stopped Plex Media Server.
Feb 04 04:40:47 server systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Feb 04 04:40:47 server systemd[1]: plexmediaserver.service: Failed with result 'signal'.
Feb 04 04:40:47 server systemd[1]: Failed to start Plex Media Server.

INFO - Crash Uploader - Platform: Linux ServerUUID: aa842e5ce5878158e3ac0b445b8d7d1805a0ea2d UserId: dmcmulle@gmail.com Version: 1.25.4.5487-648a8f9f9

Server Version#: 1.25.4.5487-648a8f9f9

2

Try it again, and after it fails again, show the output of journalctl -xe

3

A post was merged into an existing topic: 1.25.4.5487 won’t add new media, crashes in Safari, media unavailable

4

Hi @dane22,

Thanks for your reply. Here is the output from journalctl -xe:

https://pastebin.com/raw/TsH8CNa7

6

@dmcmulle

Could you also upload a compressed file with all the PMS logs ?

7

Hello @dane22,

I have created the requested compressed file here → https://p156.p1.n0.cdn.getcloudapp.com/items/04uLdk2L/41a9a391-bc23-44e6-a089-47a16b566172.gz?v=036db371fb254926d1cebfbb8dbd2ecf

Let me know if you need anything to help me get this resolved.

Thanks in advance!

8

I need the entire log directory, including sub directory, in a zip, not just a single file

9

Hi @dane22,

Did you extract the file? I believe I included everything you requested.

logs
logs642×779 147 KB

10

I thought I did :wink:

But got it now, thanks

12

You should have a file in
/usr/share/zoneinfo/America/Chicago

Could you upload that?

13

Sure, here you go.

https://p156.p1.n0.cdn.getcloudapp.com/items/WnuqXQN1/c9301242-8e0a-469e-931a-73c3079a828d.?v=336503fc3236140ebc049c1d5f9ac425

14

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