PLEX MEDIA SERVER CRASHED after upgrade

Plex Media Server
1

Server Version#:Ubuntu 20.04.1 LTS
Player Version#:1.21.1.3795

If I install any version of Plex Media Server greater than 1.20.1.3252 the service fails to start, and I am forced to downgrade back to 1.20.13252
versions i have tried
1.20.1
1.20.2
1.20.3
1.21.1

sudo service plexmediaserver status
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: deactivating (stop-sigterm) (Result: signal) since Fri 2020-12-18 09:21:53 GMT; 7s ago
Process: 15421 ExecStartPre=/bin/sh -c /usr/bin/test -d “{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=0/SUCCESS)
Process: 15423 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr -d \" )"; export PLEX_MEDIA_SERVER_INFO_DEVICE="PC"; export PLEX_MEDIA_SERVER_INFO_MODEL="(uname>
Main PID: 15423 (code=killed, signal=SEGV)
Tasks: 53 (limit: 4510)
Memory: 131.8M
CGroup: /system.slice/plexmediaserver.service
├─15462 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Plug-ins-ee64ab56f/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.21.1.3795-ee64ab56f /usr/lib/plexmediaserv>
├─15520 /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/Shared 1.21.1.3795-ee64ab56f 32600 /waitmutex
├─15545 Plex Plug-in [com.plexapp.agents.themoviedb] /usr/lib/plexmediaserver/Resources/Plug-ins-ee64ab56f/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.21.1.3795-ee64ab56f /usr/lib/pl>
├─15547 Plex Plug-in [com.plexapp.agents.lyricfind] /usr/lib/plexmediaserver/Resources/Plug-ins-ee64ab56f/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.21.1.3795-ee64ab56f /usr/lib/ple>
└─15555 Plex Plug-in [com.plexapp.agents.plexthememusic] /usr/lib/plexmediaserver/Resources/Plug-ins-ee64ab56f/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.21.1.3795-ee64ab56f /usr/li>

Dec 18 09:21:39 Paul-PC systemd[1]: Starting Plex Media Server…
Dec 18 09:21:39 Paul-PC systemd[1]: Started Plex Media Server.
Dec 18 09:21:45 Paul-PC Plex Media Server[15423]: ****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.21.1.3795-ee64ab56f/PLEX MEDIA SERVER/64e92a>
Dec 18 09:21:53 Paul-PC systemd[1]: plexmediaserver.service: Main process exited, code=killed, status=11/SEGV
Dec 18 09:21:53 Paul-PC Plex Media Server[15555]: Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-ee64ab56f/PlexThemeMusic.bundle.
Dec 18 09:21:53 Paul-PC Plex Media Server[15547]: Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-ee64ab56f/LyricFind.bundle.
Dec 18 09:21:53 Paul-PC Plex Media Server[15545]: Error starting framework core for /usr/lib/plexmediaserver/Resources/Plug-ins-ee64ab56f/TheMovieDB.bundle.

Has this happened(File removed) to anyone else ?

2

I’m sorry – Need the full log ZIP file.

The singular .log is only from the current running session.

I need to see the rest of what’s happening in the other logs.

Given you have so much trouble with multiple versions, I am highly suspicious of your installation… It may be corrupted itself.

It is possible the DB is damaged but the full logs will tell me this.

What you are experiencing is common to damaged OS installations.
It is not something others would normally see.

3

I have restored my version back to the older version.
I will look at reinstalling on a fresh server image and hopefully that will solve the issue.
Thanks very much for the reply

4

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