Hello, I use Plex for a couple of months, already bought the Plex Pass because it’s an amazing piece of software. Now to my issue. I mostly watch my movies and series with English audio and Czech subtitles. Everything was working alright until few days ago. Now when I click on any episode of a ser…

The server itself is running on an Ubuntu, and I just updated it to the latest version 1.18.1.2019, but sadly the issue remains.

Since my problem is related to this, I will post it here instead of creating a new topic. This is my user configuration: https://i.imgur.com/XFzeLBG.png When I open a video, subtitles are not chosen by default. Even though the language is an available option. This really annoys me because for sync…

I can confirm this, but i can not say when this problem started. For me, the server owner, the subtitle is selected correctly. But it doesn’t work for people i share my library with. They have to select the subtitle for each video the play. We tried several configuations in the web profile and the…

We are having the exact same issue. For the server owner, all subtitles are selected automatically as expected. For the home users and shared library users, no subtitles are selected automatically, even though they are using the exact same subtitle settings as the server owner.

I have the same issue. Automatic audio and subtitle selection works perfectly for the server owner only. Is there any bug issued about this?

[image] Managed user account can't set subtitles and audio language General Discussions The bug has been found. The fix is now in the release pipeline and should find its way into one of the next server releases. Until then, possible workarounds are: downgrade to plex s…

Same issue here, also for language :thinking:

SAME problem with . Version1.18.4.2171 lost the subtitle … when you see the film …

same problem with the same version. And the original post dated back to August 2019?

Well well. My issue has been been fixed in the latest update! The bug was addressed in 1.18.5.2260, and I just installed 1.18.5.2309. We just tested and now the preferred audio and subtitle tracks are honored for shared user. Brilliant work Plex!! \o/

Plex doesn't choose subtitles itself anymore

General Discussions

OttoKerner January 4, 2020, 7:01pm 35

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Plex doesn't choose subtitles itself anymore

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