Plex Employee to Reset Server Certificate? "API rate limit exceeded" error

Plex Media Server Desktops & Laptops
300

@plees

Your certificate was stuck Generating. I reset it.

Please restart the server

1 Like
301

perfect, thank you.

302

Hi, recently set up a private DNS at home but from what i understand this shouldn’t cause any issues for plex, but ever since i rebuilt my library i have the below errors which i believe are to do with the SSL certs.

[CERT] HTTP requesting GET Sign In | Plex
[HttpClient] HTTP/2.0 (0.1s) 200 response from GET Sign In | Plex (reused)
[CERT] HTTP requesting PUT https://plex.tv/api/v2/devices/2f9da8b94c4cb3732bef46cccc64baca99edf87c/certificate/csr?reason=unreadable&invalidIn=0
[HttpClient] HTTP/2.0 (0.0s) 429 response from PUT https://plex.tv/api/v2/devices/2f9da8b94c4cb3732bef46cccc64baca99edf87c/certificate/csr?reason=unreadable&invalidIn=0 (reused)
[CERT] CERT: Error acquiring new certificate: Failed to upload CSR: 429,
[CERT] MyPlex: Last published value didn’t change, we’re done.
[CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
[CERT] Found a certificate, but couldn’t install it.
[CERT] CERT: Forcing refresh.
[CERT] PKCS12_parse failed: error:23076071:PKCS12 routines:PKCS12_parse:mac verify failure
[CERT] CERT: Unable to parse existing certificate, fetching a new one.

and just keeps looping that info.

303

A post was split to a new topic: Can’t log in or access anything

304

Can you please reset my certificate? I believe this is what’s causing my remote access to my server problems!
Feb 15, 2022 13:43:10.602 [10260] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>

@BigWheel @ChuckPa

305

@cassiev

I have reset your certificate.
Please restart the server.

306

That worked! Thank you so much!

307

@CryoTwinkie your server got a new cert yesterday and i don’t see anything unusual about it. Are you still having issues?

308

good day,

i have the same certicate problems as above. could you reset my server certificate as well?

@BigWheel @ChuckPa

309

done @michaelage

310

Thank you! it works like a charm!!!

311

Hello,

i have the same problem cert can’t be renewed and i have the folllowing error “api rate limit exceeded” as what i can see in the pms log.
Can you please reset my certificate too ?

Thanks !

312

Hi,

I have same the secure access / cert problem and also get the “api rate limit exceeded” error message in the logs.

Can you reset my certificate as well.

Thank you!

313

@BigWheel @ChuckPa

Hi Guys, can I please have a certificate reset? Thank you.

314

@Psyko460 - which server ?

@massimo00 – Certificate reset . Restart your server

@danny251 — Certificate reset. Restart your server

315

Works again. Thank you

316

@ChuckPa The server name is Dalaran
Do you have a link where i can manage all server and delete the one i don’t use anymore ?

317

@Psyko460

Settings - Authorized Devices (upper left corner) - Server (dropdown).
Shortcut is: https://app.plex.tv/desktop/#!/settings/devices/pms

I have reset the certificate for Dalaran
Please restart the server.

318

I am having the same error: CERT: Error acquiring new certificate: Failed to upload CSR: 429
Can I get a reset please? Thank you!

319

Can someone please reset my API hits so that I can get the certificate installed please? Thank you!