Plex Employee to Reset Server Certificate? "API rate limit exceeded" error

May I kindly get a certificate reset please, getting the following in my logs

"
CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?> <errors> <error code="1003" message="API rate limit exceeded"/> </errors>
"

Thank you!

I seem to have the same error, can someone check my certificate? Using latest plex server version @BigWheel @ChuckPa

reset @MS0x0539

Hi There,

Facing the Cert renewal issue like other -

CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>

Could I get it reset please?

Thank you kindly.

done @8mileman

Thanks BigWheel. Its happened again though :frowning: Need another reset please?

Anyway to stop this happening every few weeks? I’m using Nvidia shield as my server.

After migrating my server from QNAP to Docker I also receive the 429 error message. Please reset my certificate hit count. Thanks in advance!

Need another reset please. Got the same cert error :frowning:

CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>

Seems to not be working, same error as
CERT] TLS connection came in with unrecognized plex.direct SNI name ‘redacted.plex.direct’; using installed plex.direct cert

Is it possible to reset thank you

Hi, I created a new thread before I found this one. Same error here (429) after migrating data to new drives and plex server (same computer and router). I think I need my server certificate reset. Thanks

Still need a reset please @BigWheel @ChuckPa

Installed new hard drives and fresh Win 10 install, migrated cache, ended up with two servers, deleted the old one. Now getting constant 429 errors.

I named the new server “Blockbuster Video” :slight_smile:

Thanks

@hysales

I have cleared the CSR limit flag and reset your certificate.

Restart the server.

Thank you so much, just checked and no more error message!

@BigWheel @ChuckPa

I have the same issue. Can you please reset my cert? I had a lot of errors in the last two weeks with my old server. I reinstalled PMS to restart from scratch, but can’t reach the new server due to the error described above. My new server that I can’t reach is called “SHIELD TV”

@Rasmus321

I looked at your account.

You have one installation on the shield which you did about 5 hours ago (SHIELD TV).
You also have another from almost one day ago (SHIELD Android TV).

The certificate is valid for “Shield TV”.
Would you like me to remove the older server instance from Plex.tv?

Thank you for looking into it!

Hmm, thats weird. I still can’t reach the server in the web app “app.plex.tv is unable to connect to “SHIELD TV” securely”.

Yes, the one called SHIELD Android TV is going to be removed. I just kept it to be able to copy over some of the settings. I removed the old one now, but the new one still doesn’t work.

App.plex.tv isn’t how you should setup any plex server.

Always perform the setup using the LAN IP of the server (you and it on the same subnet). This is done to protect your server and your media.

I would:

  1. Open an incognito browser window
  2. Open the new shield server by LAN IP:32400/web
  3. Sign it into your account (normal claiming)
  4. After it’s claimed and setup complete – Force-reload the browser
  5. (Force Reload makes it download server ID info from plex.tv)
  6. Once this is done, app.plex.tv will have the server

@ChuckPa Can you check certificate stuff for my account? For the last month, every few days I am getting the unable to connect securely to the server error. I have to reboot like 3 times for it to reconnect again. Today, I made the change to google dns on my router to see if this fixes things. Any help here would be greatly appreciated. Im on beta.5998.

Thank you! That did it.

@TheBird

Certificate has been reset.

Please restart the server .

Beat on any devices which don’t comply after restarting them too :smiling_imp: