reseting certificate will not help with a crash.
@Jacoats - Removing that program didnāt help. It still crashed the next day, and continues to crash. No idea whatās going on.
@Jacoats - What are you seeing in your PMS log right before it crashes? Here is what Iām seeing:
May 24, 2021 05:34:54.486 [4520] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.7.23:29098/dd.xml
May 24, 2021 05:34:54.486 [4520] DEBUG - NetworkServiceBrowser: found 1 SSDP devices via http://192.168.7.23:29098/dd.xml
May 24, 2021 05:34:54.486 [4520] DEBUG - NetworkServiceBrowser: SSDP arrived: 192.168.7.23 (Family Room TV)
May 24, 2021 05:35:24.292 [8404] DEBUG - NetworkServiceBrowser: SSDP departed after not being seen for 29.049944 seconds: 192.168.7.23 (Family Room TV)
May 24, 2021 05:35:33.385 [4520] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.7.23:9080
May 24, 2021 05:35:33.385 [4520] DEBUG - HTTP requesting GET http://192.168.7.23:9080
May 24, 2021 05:35:33.543 [4520] DEBUG - HTTP/1.1 (0.2s) 200 response from GET http://192.168.7.23:9080
May 24, 2021 05:35:33.543 [4520] ERROR - XML: Entity: line 1:
May 24, 2021 05:35:33.543 [4520] ERROR - XML: parser
May 24, 2021 05:35:33.543 [4520] ERROR - XML: error :
May 24, 2021 05:35:33.543 [4520] ERROR - XML: Start tag expected, ā<ā not found
May 24, 2021 05:35:33.543 [4520] ERROR - XML: status=ok
May 24, 2021 05:35:33.543 [4520] ERROR - XML: ^
May 24, 2021 05:35:33.543 [4520] ERROR - Error parsing content.
May 24, 2021 05:35:33.543 [4520] ERROR - Error parsing XML: Error parsing file.
May 24, 2021 05:35:33.543 [4520] ERROR - SSDP: Error parsing device schema for http://192.168.7.23:9080
May 24, 2021 05:36:04.012 [4520] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.7.23:9080
May 24, 2021 05:36:04.012 [4520] DEBUG - HTTP requesting GET http://192.168.7.23:9080
May 24, 2021 05:36:04.144 [4520] DEBUG - HTTP/1.1 (0.1s) 200 response from GET http://192.168.7.23:9080 (reused)
May 24, 2021 05:36:04.144 [4520] ERROR - XML: Entity: line 1:
May 24, 2021 05:36:04.144 [4520] ERROR - XML: parser
May 24, 2021 05:36:04.144 [4520] ERROR - XML: error :
May 24, 2021 05:36:04.144 [4520] ERROR - XML: Start tag expected, ā<ā not found
May 24, 2021 05:36:04.144 [4520] ERROR - XML: status=ok
May 24, 2021 05:36:04.144 [4520] ERROR - XML: ^
May 24, 2021 05:36:04.144 [4520] ERROR - Error parsing content.
May 24, 2021 05:36:04.144 [4520] ERROR - Error parsing XML: Error parsing file.
May 24, 2021 05:36:04.144 [4520] ERROR - SSDP: Error parsing device schema for http://192.168.7.23:9080
May 24, 2021 05:37:18.027 [4520] DEBUG - NetworkServiceBrowser: Parsing SSDP schema for http://192.168.7.23:9080
May 24, 2021 05:37:18.034 [1720] DEBUG - [JobRunner] Job running: āC:\Program Files (x86)\Plex\Plex Media Server\CrashUploader.exeā āādirectory=C:\Users\Porter Rice\AppData\Local\Plex Media Server\Crash Reports\1.22.3.4523-d0ce30438ā --version=1.22.3.4523-d0ce30438 --platform=Windows āāplatformVersion=10.0 (Build 19042)ā --serverUuid=be15d4954cbd6cc8e31fb6c823c288ec7281bad8 --userId=email@gmail.com --sentryUrl=https://sentry.io/api/1233455/minidump --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx --vendor=Microsoft --model=x64 --device=PC --allowRetries=0
May 24, 2021 05:37:18.038 [1720] DEBUG - [JobRunner] Jobs: Starting child process with pid 13708
@BigWheel Iām having the same issue as the OP with āFailed to upload CSR: 429ā and āAPI Rate Limit Exceededā showing up in my logs. Similar to another poster above, I migrated to a new machine over the weekend and have had the problem ever since. No crashes, but, Iām unable to access my server through app.plex.tv. Iāve updated to the newest public release and still seeing errors. Can you reset my certificate as well to see if that fixes my issue?
Thank you!
@discobot247 done
@BigWheel That fixed it! Thanks so much! Been chasing my tail after the migration thinking I did something wrong somewhere and this was what what I needed. Thanks for the very fast response!
1 Like
Iām having this same issue; seeing the API errors in the logs, too. Please reset me, too 
@cblevins321 done
Back up and running. Thank you! Just wondering; is that an issue that needs addressing? Or a one-off fluke?
There was a back end issue and a server issue both were fixed but it takes time for rate limiting to expire.
1 Like
Anyway I can get my cert reset as well, having remote connection issues for a week now and just seeing this.
1 Like
@Lucky3058 done
I still cannot get Remote access to work. It sometimes shows up for a minute or two as green then shows offline again. This server has been working fine for over a year up until last week.
1 Like
what OS are you running server on? Generally should not need to but did you restart it after i reset cert?
I was running it on Windows 7 Professional. I restarted the machine and it seems to be working fine now. Thanks for the assistance!
Was there a fix for this. I am on Version 1.23.2.4625
Jun 03, 2021 14:03:19.496 [11236] ERROR - [CERT] CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>
Mine is also coming up the with same error.
CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>
would you be able to reset mine?
@clivehomewood @Jonnyyhall reset for both of you
There was fix for this I am reporting to server team that it is still happening to some folks
Thanks big wheel. But did not fix. Same error no change
would you mind messaging me your server logs. This might be a different but similar issue. ( click on my username/avatar to message)
