Plex fail to show the subtitles even I selected one during play the optimized version of a movie

Plex Media Server
1

Server Version#:1.24.3.5033
Player Version#: newest
When playing original video, the subtitles can perfectly appear.
and when playing the optimized version of the video, the subtitles disappeared and even after selected one.

2

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.