Server Version#: 1.42.2.10156
Player Version#: n/a
I have a show (Fullmetal Alchemist: Brotherhood) that Plex is failing to detect intros. It is a single season with 64 episodes. Other media servers such as Emby detect them just fine.
I suspect the reason is because there are multiple intros throughout the series: https://fma.fandom.com/wiki/Fullmetal_Alchemist:\_Brotherhood#Opening_Themes
Here are some relevant log outputs:
DEBUG - [Req#51aa3] Scheduling an intro detection job for Fullmetal Alchemist: Brotherhood S01 (id: 11832)
DEBUG - [Req#51aa3] BackgroundTaskQueue: creating activity container for "media.generate.intros"
DEBUG - [Req#51aa3] Activity: registered new activity dfb357a5-a5b9-4fd3-a325-f6cde5512bda - "Detecting intros"
DEBUG - [Req#51aa3] Activity: registered new sub-activity 44108b36-9ab6-43f7-a1a4-5c7ad8d08e7e - "Fullmetal Alchemist: Brotherhood S01" parent: dfb357a5-a5b9-4fd3-a325-f6cde5512bda overall progress: 0.0% (0/1)
DEBUG - [Req#51aa3] Activity: updated activity dfb357a5-a5b9-4fd3-a325-f6cde5512bda - completed 0.0% - Detecting intros
DEBUG - [Req#51aa3] IntroDetector: Running intro detection for [11832] [Fullmetal Alchemist: Brotherhood] [1]
Then, a long list of progress updates, followed by the following:
DEBUG - [Req#51aa3] IntroDetector: Less than half of episodes have an intro. Clearing intros for [11832]
Finally, the process ends:
DEBUG - [Req#51aa3] Activity: ended sub-activity 44108b36-9ab6-43f7-a1a4-5c7ad8d08e7e parent: dfb357a5-a5b9-4fd3-a325-f6cde5512bda overall progress: 100.0% (1/1)
DEBUG - [Req#51aa3] Activity: updated activity dfb357a5-a5b9-4fd3-a325-f6cde5512bda - completed 100.0% - Detecting intros
I believe the key is “Less than half of episodes have an intro. Clearing intros for …”. Several of the intros span ~9-14 episodes. The first intro, for example, spans episodes 1-14. If Plex’s logic is simply “if 14/64 <= 0.5, then failed” then I can see why it’s failing.
I don’t have any more insight than that as to the intricacies of Plex’s algorithm, but I feel like a show should be able to have several intros throughout a season. For example, I have another show, “Akame ga Kill!”, which has two intros across a single 24-episode season, and Plex detects those intros just fine.