Server Version#: NA
Player Version#: 1.65.1.3596-7b1f6d97
I am running macOS Ventura 13.3 on unsupported hardware (Haswell-4th Gen. Intel) using a graphics patch designed to allow full hardware acceleration on an unsupported GPU (Open Core Legacy Patcher). This did not interfere with the normal operation of the Plex Player for Mac when running macOS version 13.2.1. However, when I updated to version 13.3, the Plex Player stopped working. When I open the app, the window opens and the word Plex appears but it seems to hang there and never gets to the Select User screen which it is supposed to do. If I try to open Plex preferences from the menubar, nothing happens. I am able to use Plex in the web app but not the free-standing app. I do not know how to access any log file created by Plex. The same thing happens with Plex HTPC. I am able to use the Plex app on my laptop running macOS 13.4 beta but it has supported hardware (Kabylake-8th Gen. Intel). If I knew more about Plex’s graphics requirements, I could notify the developers of OCLP and they could design a fix. Any thoughts would be appreciated.