I don’t know if anyone will take notice, but it seems like no-one seems to help with issues that have been expressed so many times, that it seems like all Plex does and create the apps and not address user issues.
I have three main Plex Media Servers running. Two of them are on Synology NAS devices and one on a Mac Studio. The Plex Media Servers themselves seem to work just fine when it comes to creating libraries and arranging both images and videos. However, it seems that your Plex Player apps for just about ALL of my devices are failing one after another. Up until yesterday, my one Plex Player on one of my older Macs worked wonderfully. But today, then I went to run it, it automatically updated the app and then proceeded to tell me it would not run on this version of Mac OS. ALL of my other Plex Players have one by one developed some sort of issue to the point that they do NOT run seamlessly or NOT AT ALL.
My iPads and iPhones will go into the any of the servers and allow me to drill down past folders until I reach specific images and/or videos, but upon backing out of this lowest lever, with crash and leave Plex Player all together. This is one thing that I have found that will allow me to back up a level. And that is to touch the display with a current image on it. This displays all of the images in icons on the lower edge of the player and by moving that line of icons back to the FIRST image in the set, will allow me to backup one level in the Plex Player.
All PC’s on my network that try to access any of my servers, will allow me to drill down mayve one level before receiving the display page with the attached error displayed.
It feezes the app and does not allow movement of any kind forcing me to kill the screen and start all over.
On ALL my Macs (various OS up to and including most current Sonoma) give this error page as well. The only difference is that I can use CMD-R and it allows me to sign in again to Plex and places me on the level that I was heading to. However, if there are levels below this level, I continue to get the same error displayed. This can result in doing another CMD-R, sign in at each lower level. Once at the lowest level where the images/videos are, I can stay at that level and review all of the images/videos, but can no longer BACK UP to the level above it.
I have tried just about everything that I can think of with absolutely NO results. And I have entered numerous posts in an attempt to fix this and again with NO results/responses except more users having the same issues.
WHERE IS OUR SUPPORT? I REALLY DO NOT KNOW WHAT TO DO NEXT! MY PLEX USAGE IS NOW LIMITED AND I HAVE NOWHERE ELSE TO TURN TO FOR HELP EXCEPT MAYBE HERE.
PLEASE HELP US!
