Plex Fireside in the Forum 2024

Hi guys,

Thanks very much for the concept of the Fireside chat. Its nice to be able to read through some queries and responses in a relaxed manner, away from the pressures of individual issue threads!

I wanted to ask if you aware of the issue many of us are having on Smart TV apps. It seems that sometime this year, many of us lost the ability to play audio only transcoded streams. When we play the same files fully transcoded there is no issue at all, but when the TV does not support an audio stream and plex uses the Direct Stream method (with transcoded audio), it buffers forever and loses connection to the server.
The server logs say: Failed to stream media, client probably disconnected

This has been confirmed on LG and Samsung TVs, which I believe both use the PWA version of the plex app.

The most recent thread about this seems to be here:

But there are also many of us discussing this on the relevant thread on Reddit:
https://www.reddit.com/r/PleX/comments/1ah2vxp/stream_buffers_when_audio_transcoding/

Can anybody there let us know if you are at least aware of this issue and it may be looked at at some point in the future?

Thanks very much :slight_smile:

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