PLEX for Vizio E50-C1

[gorg1245_gmail_com]

Server Version#:1.0.1 is the version on the TV

The PLEX app on my Vizio TV will not connect. It will always say the my internet is offline. However I can access other apps like Netflix with no problem. I have called Vizio and they went through the trouble shooting including a factory reset and nothing worked. Can this be fixed?

[tom80H]

Looks like this announcement might apply to you.

Important information about Plex for smart TVs after September 30, 2021

UPDATE: It appears that all Tizen-based Samsung sets are likely affected by the cert change and will thus need the app and server configured to allow insecure connections. On September 30, 2021, some older smart TVs (some Samsung, LG, Vizio, Hisense, and other unsupported TV platforms) will no longer be able to use secure connections to communicate with Plex Media Servers. These devices are no longer supported by their manufacturers, and won’t be receiving an update needed to continue making se…

If that’s it… there’s a workaround (disabling secure connections for good) – an actual solution will depend on the TV manufacturer to update the security certificates on the TV.

[ruuk]

Just to add to @tom80H’s comment, it looks like the model is a VIA model, and we currently support only SmartCast models, so this information definitively applies.