Plex for Xbox One Companion not working

Plex Players Gaming Consoles
1

Hi,

I have an issue where i try and connect to my Xbox One from my (Chrome) browser to remotely control it but it doesn’t work. I see the “XboxOne” in the player dropdown on the plex server webpage of players currently playing content but when I select it, nothing happens.

I checked the logs and the relevant errors are:

Jun 12, 2016 01:55:30.898 [0x7f1802d68700] INFO - [Plex for Xbox One] [Companion] Poll connection was released
Jun 12, 2016 01:55:30.945 [0x7f17ed3fd700] INFO - [Plex for Xbox One] [Companion] Opening long poll to plexserver1 at https://[redacted].plex.direct:32400/
Jun 12, 2016 01:55:41.811 [0x7f18057fe700] ERROR - handle_stream_read error 335544539 short read
Jun 12, 2016 01:55:41.866 [0x7f17f26d7700] INFO - [Plex for Xbox One] [Companion] Opening long poll to plexserver1 at https://[redacted].plex.direct:32400/
Jun 12, 2016 01:55:41.962 [0x7f17edbff700] WARN - [Plex for Xbox One] [Companion] encountered Unable to get property ‘notice’ of undefined or null reference while processing { “clientIdentifier”: “REDACTED”, “path”: “/player/timeline/subscribe”, “commandID”: “21”, “deviceName”: “ServerProxy” }
Jun 12, 2016 01:55:59.891 [0x7f1805fff700] ERROR - handle_stream_read error 335544539 short read
Jun 12, 2016 01:55:59.891 [0x7f1805fff700] WARN - LongPoll: Got error, closing.

Any ideas what these mean?

Regards,
Achelon

2

@Achelon I don’t have an answer because I’ve never tried it this way. Is there a reason you’re attempting this instead of using the Plex app on the Xbone?

3

Was handy to control the xbox without resorting to the controller (i like to browse the web whilst watching stuff) - this functionality worked perfectly before but seems to have got broken.

4

Interesting. I use Smart Glass from my laptop (I to like to browse the web while watching shows). But now you’ve got me curious to try controlling through Chrome.

5

no smartglass for Mac :frowning:

6

Wow, I would think since it was available for iOS then it would be available for Macs as well.

Thanks for the knowledge, wish I could answer your original question.

7

can you check and see if it works for you?

8

Sorry for the delay in answering, I wasn’t in a position to try.

That being said, I have tried multiple times with no luck. I can control a Roku through Chrome, but not my Xbox One.

9

It hasn’t worked for quite some time.

10

Ok, right. Thanks for your help - at least I can rule out a fault with my setup.