Hello everyone,
I have a couple of questions regarding some errors I am seeing the Plex logs. For the last week a few of my friends have been experiencing an issue streaming my media from my server. I’ve been experiencing the same issue as well, but not nearly as often as them.
- Plex update fully
- Cleared Plex cache
When this started to happen I updated Plex and rebooted my PMS and it seemed to resolve it for a few days. I’ve done a packet capture and I don’t see any dropped packets. So, I pulled the logs and here is what I see:
**Nov 13, 2016 20:32:29.987 WARN [Plex for Xbox One] [Companion] Poll failed to Plex Server; testing all connections
Nov 13, 2016 20:32:29.909 INFO [Plex for Xbox One] [Companion] Server Plex Server has had 1 poll errors
Nov 13, 2016 20:32:29.862 ERROR handle_stream_read error 10054 An existing connection was forcibly closed by the remote host
Nov 13, 2016 20:32:29.862 WARN LongPoll: Got error, closing.
Nov 13, 2016 20:32:05.186 WARN [Plex for Xbox One] [Connections] Prevented fallback to insecure connection for Plex Server
Nov 13, 2016 20:32:05.080 WARN [Plex for Xbox One] [Connections] Vector Sigma is unavailable at https://PLEXIPADDRESS.d274022aafe540db94df330f3cf09986.plex.direct:32400/ (Status 0)
Nov 13, 2016 20:32:03.187 INFO [Plex for Xbox One] [Companion] Poll connection established successfully
Nov 13, 2016 20:32:01.327 ERROR LPE: unknown item 218922.
**
I think Xbox One falling back on insecure is normal, but what I am wondering is the poll error. Any ideas? Thoughts?
Just to note: PS4. Xbox One, TV, and Web are having issues.
