Plex hangs randomly, restart fixes it

Server Version#: 1.16.6.1592
Player Version#: 3.108.2
plex_media_server_log.txt (41.6 KB) transcoder_log.txt (2.6 KB)

It started happening after I upgraded to this version and I have no clue how to troubleshoot this. I turned on debug log (since the logs are pretty small - I also removed usernames)

To clarify when I try to stream something, randomly the stream just sits there acting like its buffering, but clearly nothing is buffering (since there is no barely any cpu used by plex during this time). I can access everything else, but cannot watch any content till I restart.

I optimized the database, but that makes no difference (I already do it weekly). During the hang I’ve noticed the following about the host machine:

  • no cpu bottlenecks (cpu is less than 10%)
  • tons of free memory
  • no smart errors on any disks in library
  • plex db’s are on an ssd

The only thing that seems to fix this is a complete restart of the plex container

What docker are you running?

You should be able to specify a version tag and use a different version to confirm it is version related. And maybe once a new version comes down the issue will work itself out.

See below

docker --version
Docker version 19.03.1, build 74b1e89

docker inspect plex | grep “Image”
“Image”: “sha256:a5b379208bfc8eb92ff87a5ff095e137024e39cf5f01605e3f92417549862f77”,
“Image”: “linuxserver/plex”,

If i downgrade versions won’t that negatively the affect the plex databases?

Nah you can downgrade and should not have a negative impact.

I use unraid with linuxserver Plex and have downgraded in the past.

What tag are you on?

1.16.6.1559-a71394a45

One before yours

I have a similar problem, Plex losing remote access. Restart returns to normal, works for a few hours and loses connection again, any suggestions? Everything worked fine last month.

@thon.souza you probably have upnp setup which isn’t stable. I’d suggest you post your own forum post to deal with your own issue

Already put the port manually, already blocked remote access and put access via proxy. I have no options.

I don’t even see that tag of anything from 1.16.6 on Docker, am i missing something?

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