Weird issue. I reinstalled my Plex docker a couple nights ago in a fresh folder because after reading the forums, I surmised that I had database corruption. After letting it chug all night rescanning my media, everything worked fine until I got a text from a friend saying that it was back down again. Same thing. Clients say unavailable, webUI says Remote access is green-lit, I can ping the UPnP port from outside of my internal network, and hit the webUI fine, sans media. Anyone have any ideas as to what could be going on? I can post longer logs if needed, but this is a real head scratcher.
What’s the last known release that doesn’t have this issue? 1.15.6.1079 was like a couple weeks ago, otherwise the last release on dockerhub was like a month back. Just trying to do less work.
1.15.8.1163 is what started the problems here, so 1079 should do. Im running on shield tv so there’s no downgrading for me but let me know if it worked for you!
Nope; no dice. iOS app still says it’s unavailable, but I can stream from Fire TV clients by going fully into the library. Home/discovery screen doesn’t work on anything. I seriously hope that a release soon fixes this. Still curious what the logs are saying if anyone else chimes in.
Do you also have the access logs from the Fire TV? Would be interesting to see if there is a discrepancy is what they access. Maybe it will narrow down what is causing this.
^ nvm this. If I understand correctly the error is coming from your dash items/views.
Some older topics from a few years back seem to relate the errors from your log with manually edited dates in media items. If you have the opportunity to inspect the Plex databases it would be easy enough to spot if something like that is going on.
I’m working on pulling the database, however, I haven’t edited any dates. I did see the forum topics about the timestamp format for dates in media files, so I’m gonna check on that.
Okay. I tried editing the database to no avail. No editor could open it while the server was offline. I just tried deleting the docker folder entirely to start over and it’s doing the exact same thing. I don’t know what do try at this point seeing that it does it on a completely fresh Plex install.
My exact steps were to blow out the docker and the docker config folder, spin up a new docker with the exact same settings as the last 10 times I tried this. Then I logged into my account, skipped setting up libraries, and changed all of my agents to NOT use local data when crawling metadata. Rescanned libraries overnight and it’s perfectly fine.
Edit: Most of this was caused by an Unraid update that borked some of the disk writing.
