Plex home - Always ask for the pincode (Issue with managed users)

Hi,

I have bought the plex pass lately.
My server is an Unraid with plex in a docker container, version 1.18.4.2171

I wanted to use the Plex Home feature (the only reason I wanted the Plex Pass btw) and I’m having an issue (maybe I’m not doing the right thing).

I would like my family to be able to connect to my server without having to use their google account (or creating a Plex account).
So I was testing the Plex Home feature, but the first time you manage to connect to the server with my account (I gave them my user/password), they autologin to the main account without having the pincode.

Then next time, when they try to connect then they would be asked the pincode and choose the right user.

How can I solve this issue ?
Do I need to do something else so that :

  • I can manage the user with the Plex Home feature
  • They don’t need to create an account
  • They don’t connect to the main account without a pincode

Thanks for your help :slight_smile:

Each Plex client has a preference named “login automatically”.
Activate it as the admin user, then “Switch User” to the managed user account.
The app will now remember the user selection that was last used.

Keep in mind that this won’t work in the web app, if your web browser is erasing the cookies for the domain plex.tv when you close it.

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