Plex Home & PMS myplex bug(s)

So I have been trying to narrow down what the issue is why I cannot access my local libraries while I’m in a PlexPass users Plex Home. Also when I lose internet service I need to sign out of myplex to use my local libraries. When I leave the Plex home I can access my local content or if I sign out of myplex on PMS I can access my local libraries as well. Here is the log when I am not signed into myplex in PlexConnect and cannot view my local libraries:

Traceback (most recent call last):
File “/Applications/PlexConnect/PlexAPI.py”, line 378, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 154, in urlopen
return opener.open(url, data, timeout)
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 437, in open
response = meth(req, response)
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 550, in http_response
‘http’, request, response, code, msg, hdrs)
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 475, in error
return self._call_chain(*args)
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 409, in _call_chain
result = func(*args)
File “/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib2.py”, line 558, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 401: Unauthorized

When I do sign out of myplex on PMS while I do or do not have internet or leave the plex home I can access my local libraries perfectly fine. Is there a way to fix this so if I do lose internet service it will automatically fall back to my local libraries and also while I’m in the plex home but not signed into myplex via PlexConnect but I am signed into myplex via PMS my local libraries will still work?

+1

Exact same issue.

Would be interesting to get some more log lines… like a word on the address it is actually requesting.

I think I have the same problem
and here again the error code

18:43:46 WebServer: ***
18:44:05 PlexAPI: ***
18:44:05 PlexAPI: looking up Plex Media Server
18:44:05 PlexAPI: ***
18:44:06 PlexAPI: GDM: Servers discovered: 1
18:44:08 PlexAPI: Servers (local, plex.tv, MyPlex): 2
18:44:09 PlexAPI: Error loading response XML from Plex Media Server:
Traceback (most recent call last):
File “C:\Program Files\PlexConnect-master\PlexAPI.py”, line 378, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File “C:\Python27\lib\urllib2.py”, line 127, in urlopen
return _opener.open(url, data, timeout)
File “C:\Python27\lib\urllib2.py”, line 404, in open
response = self._open(req, data)
File “C:\Python27\lib\urllib2.py”, line 422, in _open
‘_open’, req)
File “C:\Python27\lib\urllib2.py”, line 382, in _call_chain
result = func(*args)
File “C:\Python27\lib\urllib2.py”, line 1214, in http_open
return self.do_open(httplib.HTTPConnection, req)
File “C:\Python27\lib\urllib2.py”, line 1187, in do_open
r = h.getresponse(buffering=True)
File “C:\Python27\lib\httplib.py”, line 1067, in getresponse
response.begin()
File “C:\Python27\lib\httplib.py”, line 409, in begin
version, status, reason = self._read_status()
File “C:\Python27\lib\httplib.py”, line 365, in _read_status
line = self.fp.readline(_MAXLINE + 1)
File “C:\Python27\lib\socket.py”, line 476, in readline
data = self._sock.recv(self._rbufsize)
error: [Errno 10054] Eine vorhandene Verbindung wurde vom Remotehost geschlossen

Any chance of capturing that with “loglevel=High”?

Thanks what

AoiYuki:
In settings.cfg, set loglevel=High, restart PlexConnect, on aTV hit the trailers app. Then share a log.
Using El Capitan?

Baa
I send a full log on High
Using El Capitan final release
Update on my previous OS X 10.10.5 no clean install
I start a post with more details of my errors
Regards

@IMacosiris said:
Baa
I send a full log on High
Using El Capitan final release
Update on my previous OS X 10.10.5 no clean install
I start a post with more details of my errors
Regards

Is this related to this topic in regards to plex home & PMS issues?

@baa here is a log for you related to this topic. I am signed into a Plex home via PMS but not signed into myplex in PlexConnect. Every tab displays No Plex Library Sections available even though my local PMS server is signed into myplex.

So to easily duplicate the error (as stated above) you can join a plex home (yours or another PlexPass users plex home), not sign into myplex on your aTV and sign into myplex on your local PMS. Visit your hijack and you should see the “No Plex Library Sections available” on all tabs besides the settings tab.

At the risk of me becoming one of those “Me too!” people, I’m still having the issue above, particularly the inability to see my local server when not signed in (because I cannot get MyPlex to sign in on the fresh install on CentOS I’ve done).

It’s a bit late for me to submit a log file now, but I’ll try grab one tomorrow and post it.

wahlman - has this been resolved?

As far as I understand…

  • your PMS with Plex Home enabled doesn’t let “anybody” access anything. That’s what Plex Home and it’s access settings are good for… you need to be “authorized”/signed in yourself to access your media.
  • as you wrote, you are not signed in… so you as a random user have no access permission to the PMS, only authorized to share media with your family (or Plex Home).

I fail to see the bug, sorry.

h0bd0b1in - is your PMS signed in, hosting a Plex Home family, too?

So when you are in a PlexHome you must sign into myplex in the settings tab to grant access. It won’t just pull in your libraries in case a sneaky teenager buys a aTV2/3 or finds one laying around that’s not signed into myplex. I see what you mean by how this is not a bug but just an added level of security to prevent unauthorized access when in a PlexHome.

Exactly. You never know with those teenagers… :smiley:
But then it should be the same with other clients, doesn’t it?