Plex HTPC - Unable to find client profile device (Windows)

Server Version#: 1.30.0.6486
Player Version#: 1.30.1.3391
Windows 11 Pro 22H2

When streaming via Plex HTPC in Windows 11, all works fine.
However receive the below error in the PMS logs

[Req#3ec3] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko

Navigating to C:\Program Files\Plex\Plex HTPC\resources\Profiles
And copying ‘Windows 10 Desktop.xml’ and naming it ‘Gecko.xml’ then restarting Plex HTPC gets rid of this error.

This message is normal and is inconsequential.

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