I add 4-6 movies a week to Plex and about 40% of the time it is an incorrect match. When it is an incorrect match, the movie it picks for some reason is always Madagascar 3. It never picks any other movie. I have never added a single Madagascar movie to Plex, but it has happened at least 50 times. Any ideas what is causing this? I mostly just find it funny. Wouldn’t mind a fix though.
Plex appears to default back to the containing folder name if it cannot find a match. That means that if your “Movies” folder for any reason matches a given movie even by a Looooooog stretch it will always default back to the same movie.
It is kind of like your naming is causing Plex to become extremely confused and it gets terrified and runs home to mommy.
If you are getting such a huge number of mismatches there well could be something wrong in the way you are naming movies. When I rip a new movie and name it by Plex’s standards I get a match first try about 98% of the time or better.
Plex’s movie naming should be, it its simplest form:
“MovieName (year).ext”
see: https://support.plex.tv/hc/en-us/articles/200381023-Naming-Movie-files
I use FileBot to get the naming right and it works very well and very easily.
Thank you! I think that clears it up. I wasn’t adding in the year. I think I’ll start there and see what happens.
I’ve used filbert and I’m still having this issue, yet my folder/naming convention is correct (/volumes/untitled/movies/movie name (year).m4v. Everything still matches as Madagascar 3 though…
^ filebot*
@findbenjamin What folder are you pointing the library in Plex at? Based on what you have provided, for your layout, it should be the ‘movies’ folder.
Officially you are suppose to place each movie in its own sub-folder. but your method will work for single-file movies. I use it myself.
@sGarver
I was pointing at the root of Movies. All my movies are single file, so I didn’t feel the need to complicate the structure. What I did find out is that by blowing away the database and rebuilding it (following the rebuild corrupt Plex database instructions), I found that the misbehaving Plex Movie agent got straightened out. I’d tried clearing all the caches, but at the suggestion of a coworker tried the DB. Don’t know what part of it fixed the issue, but at least Bond comes in as Bond and not Madagascar 3 (my nephew doesn’t need introducing to that yet!)
Sounds like you got it sorted out. And you are never to young for Bond. B-)
I did some experimentation tonight and think I have solved this issue, for me at least. The issue stems from Plex reading the “movies” folder for changes when the incomplete file from handbrake is in the folder. In other words, if the destination folder for handbrake is the same folder that plex reads, plex will read the incomplete file from handbrake and assign it as madagascar 3. Once plex assigns it, it never reassigns it because it believes that it has already found the match for the file. The fix for this is to assign a different folder as the destination in handbrake, then move the file after handbrake completes its process.
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