I don’t get it. Every freaking time Plex matches the file with the title, it always comes back with Chronicles of Riddick. I am naming them as:
title (year).mkv
Even when I go to fix the incorrect match, and type in the correct title and year in the search fields, the top result is always Chronicles of Riddick. Any ideas what setting I have wrong? Is Plex just telling me I really need to watch Chronicles of Riddick?
How are your files organised?
Do you use subfolders?
At which folder is your movie library pointed at? (Edit your library, go to the ‘Add folder’ tab to find out)
Here is how files should be named: https://support.plex.tv/hc/en-us/articles/200381023-Naming-Movie-files
If they look differently on your system, please give an actual example.
I use the basic folder names, as is suggested. I name them how they’re suggested to be named. I’ve been using Plex for years, but this has only started happening in the past few months.
I’m wondering if it has to do with the agent, so I tried switching that up. We’ll see with the next movie I add.
Try clearing the cache for your agent - https://support.plex.tv/hc/en-us/articles/202967376-Clearing-Plugin-Channel-Agent-HTTP-Caches
I finally got around to trying this suggestion, and unfortunately it didn’t work. I couldn’t really tell from the names of the caches which one I needed to clear, so I cleared all of the ones that seemed related to movies. It still came up with Chronicles of Riddick. So bizarre.
I’ve seen this issue as well… its somewhat random… and it seems to be dependent on if there is complete metadata from the polling sources.
the best you can do then is manually edit the entry…
Are these mp4 / m4v files, perchance?
If so, take a look at their embedded ‘Title’ metatag and its content. It should only contain the official Title of the movie in normal Plex-conform notation.
Movietitle (year)
Nothing else.
Do the same with the Chronicles of Riddick movie, if you have it.
I can’t hurt to do this to prevent future interference from embedded metadata with the matching process:
Go to Settings - Server - Agents - Movies - Plex Movie
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Do the same under
Settings - Server - Agents - Movies - TheMoviedatabase
and
Settings - Server - Agents - Shows - TheTVDB
and
Settings - Server - Agents - Shows - TheMoviedatabase
After a mismatch, performing the Plex Dance is sometimes needed to clear the mismatch from Plex’s database.
@OttoKerner As the OP stated, he’s named his files movietitle (year).mkv so it’s not embedded metadata in the MP4/M4V catching him up. Nor is it improper naming conventions as he’s using the proper naming convention for matching. This appears to be something different.
To the OP: I have my files and folders a bit differently, and have seldom had issues with matching. This is what I use:
folder structure -> /media/movies/alpha/movietitle (year)
Share point -> /media/movies
So alpha is the first whole world’s alpha, for a movie like “A Few Good Men” the alpha is “F” For “Across the Universe” it’s “A”. Movies that start with numbers go into a # folder, and then I have a special character folder for that funky AE from Aeon Flux for example. Each movie has it’s own folder, and all of the extras I have for it are placed in that folder.
The only times I have serious matching errors it’s due to movies of the same name but different years. Such as “The Thing (1982)” and “The Thing (2011)” (Both of which are in the “T” folder for Thing and each in their own respective folder “The Thing (1982)” and “The Thing (2011)” accordingly.)
As I said, I seldom have issues. It might be worth a try…
