Plex is becoming extremely slow. This is not to play video but just to navigate the menu system. I am constantly getting the spinner and then an unexpected error has occurred.
Even when I switch it on it takes a really long time to load up the dashboard. Then if I click on anything it hangs, if I click back and try again it seems to work but only on the second or third try.
I have tried scanning all library files, empty trash, clean bundles and then finally optimise DB, I have run this several times recently without it making any difference.
I have a Synology NAS DS415+ 4x8TB with an intel Atom C2538 CPU. When the video gets going it has not had any problems playing all of the video files that I have thrown at it. This is just slow on navigating the menu’s, yes it does buffer sometimes but I am guessing that would be because of what video encryption is used.
As a client I am using the Xbox one x and is all connected wired Ethernet with both the Xbox and the Synology NAS plugged straight into a Plusnet (BT homehub as they are the same)
I do have quite a large library with over 700+ TV shows and 1200+ Moves as well as lots of home videos and other stuff.
I really like Plex and have been a lifetime pass and have been using Plex since 2014 but at the moment seems I spend more time waiting for the spinner.
The OP has no issues with playing media, just browsing(navigating) plex libraries and library items, but nonetheless, the idea is the same, the OP can navigate for a minute or two. That should log any instances of why it might be slow.
You are right but in the event plex did log instances of database related issue we will at lease have a better understanding. I was also gonna ask(and suggest to separate) movies to sub-folders in hopes that could help the situation. I know from my own experience it was like night and day. Seriously, from like 10-20 seconds from movie to movie pre-play screen to 3 seconds.
Thank you everyone for your replies, I ran the check for corruption and got quite a few errors so have run the repair utility with sqlLite3 and will see if that makes any improvements.
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Hi, things are still really slow and I keep getting errors, I will attach the logs. Things were really slow and I got errors at about 18:17 on August 15th if that helps.
As this problem has been going on for a while now I think all the backups will be just as bad. I even ran the sqlite tool to repair the database. Its really strange as sometime I am navigating menus and it gets stuck on the spinner then I go back and try again and it works right away.
I thought it could be the network so I have plugged the Synology NAS server and the Xbox with the client with Ethernet cables straight into the router.
I have a very large library about 16Tb worth, OK looking like a rebuild it is. Read somewhere that if you use trakt, that will update you view history after rebuild and I been using that for a while now.
For the router, do you mean port forwarding? I have done that before and entered the port and then the device that it needs to go to with the MAC address and the ip address? Is this what you mean or have I got it wrong.
So to set up port forwarding for plex do I just use port 32400 and the Xbox IP and Mac?
