Plex is running, but movies are failing to play miserably! This used to work just fine!!

Hello,

I’ve been a long time Plex user - suddenly things have taken a turn for the worse. I’m not sure if it’s a recent version or what…but I’m running the latest version of Plex Server on my Synology DS215Play server. Things used to work just fine with no video transcode and sometimes only an audio transcode if necessary. Now, across web, Amazon Fire TV, PS4, and Xbox One, videos are slow to load, buffer constantly if they play at all, and often once playing will freeze every few seconds to re-buffer the stream. I’ve tried multiple files with many different formats - and the result is the same. I’m not familiar at reading logs, but my Plex Server logs show a lot of authorizations from 127.0.0.1 and keeps creeping along different port numbers. Like it’s hundreds of auth requests over the course of just a few minutes! WTF!

What’s going on here?

I can share logs somehow if necessary.

THanks,
Eric

Is there any security risk to attaching my logs to a public forum post like this??

Just rolled back to 0.9.16.3 - things seem to be working just fine across all players.

So WTH with 1.0.3??

As long as you have not checked the “allow plex tokens” settings you should be OK. If you want to be extra careful you can search the logs and replace external IP with X.X.X.X (just remember to note that when attaching the logs). I’m not myself a Syno-guy so can’t help you much with that, but gather the logs and we’ll see if we can’t get ahold of someone who is.

https://support.plex.tv/hc/en-us/articles/201643703

(remember to zip and attach all to the thread)

Do you mean “allow plex tokens” is a setting within the web interface to put tokens in the logs? Right now, looking at the log, the only IP address I see is the localhost; and the tokens are just all X’s?

Then you should be OK to present your logs here.

Attached logs - 4.7MB for like 30 minutes of use?

That’s not the complete log. but shows a fair amount of information.

Would you please paste up (using the “Code” paragraph formatting above) the 'Media info" and the XML for the movie? I’m seeing it invoking the transcoder and want to know why it’s attempting to do so. If possible, would you please go into the Plex Media Server directory, in the Plex share, with File Station and zip up the Logs directory and attach it here (PM if your information is visible)

<Video ratingKey="8313" key="/library/metadata/8313" guid="com.plexapp.agents.imdb://tt3014866?lang=en" librarySectionID="1" studio="Lionsgate" type="movie" title="Criminal" contentRating="R" summary="Bill Pope is a CIA agent on a mission in London tracking down a shadowy hacker nicknamed "The Dutchman." When he gets mysteriously ambushed and killed, an experimental procedure is used to transfer his memories into dangerous ex-convict Jericho Stewart. When he wakes up with the CIA agent's memories, his mission is to find The Dutchman and eliminate him before the hacker launches ICBM's and starts World War III. But complications soon arise and the mission turns personal." rating="3.1" audienceRating="5.4" year="2016" tagline="The CIA's last hope is in the mind of a criminal" thumb="/library/metadata/8313/thumb/1469737044" art="/library/metadata/8313/art/1469737044" duration="6814859" originallyAvailableAt="2016-04-15" addedAt="1469736970" updatedAt="1469737044" audienceRatingImage="rottentomatoes://image.rating.spilled" chapterImagesStale="1" chapterSource="media" primaryExtraKey="/library/metadata/8315" ratingImage="rottentomatoes://image.rating.rotten"> <Media videoResolution="1080" id="10499" duration="6814859" bitrate="3606" width="1920" height="808" aspectRatio="2.35" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p" audioProfile="dts" videoProfile="high"> <Part accessible="1" exists="1" id="10502" key="/library/parts/10502/file.mkv" duration="6814859" file="/volume1/video/HD Movies/Criminal 2016/Criminal 2016.mkv" size="3071519260" audioProfile="dts" container="mkv" videoProfile="high"> <Stream id="9431" streamType="1" default="1" codec="h264" index="0" bitrate="2850" language="English" languageCode="eng" bitDepth="8" cabac="1" chromaSubsampling="4:2:0" codecID="V_MPEG4/ISO/AVC" duration="6814857" frameRate="23.976" frameRateMode="cfr" hasScalingMatrix="0" height="808" level="41" pixelFormat="yuv420p" profile="high" refFrames="5" scanType="progressive" width="1920"/> <Stream id="9432" streamType="2" selected="1" default="1" codec="dca" index="1" channels="6" bitrate="755" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24" bitrateMode="cbr" codecID="A_DTS" duration="6814859" profile="dts" samplingRate="48000"/> </Part> </Media>

<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="Movies" librarySectionUUID="925ada4f-f899-4199-bc0e-cbe06841c2d8" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1458592493"> <Video ratingKey="8314" key="/library/metadata/8314" guid="com.plexapp.agents.imdb://tt3072482?lang=en" librarySectionID="1" studio="Bazelevs Production" type="movie" title="Hardcore Henry" contentRating="R" summary="Henry, a newly resurrected cyborg who must save his wife/creator from the clutches of a psychotic tyrant with telekinetic powers, AKAN, and his army of mercenaries. Fighting alongside Henry is Jimmy, who is Henry's only hope to make it through the day. Hardcore takes place over the course of one day, in Moscow, Russia." rating="5.7" year="2016" tagline="First they made him dangerous. Then they made him mad." thumb="/library/metadata/8314/thumb/1469737045" art="/library/metadata/8314/art/1469737045" duration="5810805" originallyAvailableAt="2016-04-08" addedAt="1469736970" updatedAt="1469737045" chapterImagesStale="1" chapterSource="media" primaryExtraKey="/library/metadata/8328"> <Media videoResolution="1080" id="10500" duration="5810805" bitrate="3607" width="1920" height="1036" aspectRatio="1.85" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p" audioProfile="dts" videoProfile="high"> <Part accessible="1" exists="1" id="10503" key="/library/parts/10503/file.mkv" duration="5810805" file="/volume1/video/HD Movies/Hardcore Henry/Hardcore Henry.mkv" size="2619842257" audioProfile="dts" container="mkv" videoProfile="high"> <Stream id="9433" streamType="1" default="1" codec="h264" index="0" bitrate="2850" language="English" languageCode="eng" bitDepth="8" cabac="1" chromaSubsampling="4:2:0" codecID="V_MPEG4/ISO/AVC" duration="5810811" frameRate="23.976" frameRateMode="cfr" hasScalingMatrix="0" height="1036" level="41" pixelFormat="yuv420p" profile="high" refFrames="4" scanType="progressive" width="1920"/> <Stream id="9434" streamType="2" selected="1" default="1" codec="dca" index="1" channels="6" bitrate="755" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24" bitrateMode="cbr" codecID="A_DTS" duration="5810805" profile="dts" samplingRate="48000"/> </Part> </Media>

Since I rolled back to a previous server version - my logs are bit…mixed at this point? That’s also a ton of files to zip up right?

Why not stop plex, delete all the logs, start plex, and re-create what it’s not doing. :slight_smile:

I think it may have something to do with DTS? I’m trying non-DTS files and they play fine. DTS files seem to struggle…and I usually get a message that pops up about “your server is not powerful enough to…” when I play DTS files. I’m pretty sure they worked before, but to be honest, I don’t use my Plex server as much as I used to. Maybe the Synology DS415Play doesn’t have the power to transcode DTS? I know it really can’t transcode video, but audio I thought was fairly low overhead?

Also, I did what you said and deleted all logs - reinstalled the latest server version 1.0.3.2461 - and the attached is the only file in the log folder that wasn’t in the PlugIn subfolder.

Also, the Star Wars file has DTS, and worked last night just fine once I rolled back to server version 0.9.16.3.1840. But then when I went to play it this morning it struggled again. So maybe this all boils down to the DS415Play not being great with Plex, especially when any trans coding is involved.

Looking at your logs shows it is converting the audio

Jul 30, 2016 14:38:53.936 [0xa8b7db40] DEBUG - Updating part with ID=9264 [/volume1/video/HD Movies/Star.Wars.Episode.VII.The.Force.Awakens.2015.1080p.BluRay.x264.DTS-JYK/Star.Wars.Episode.VII.The.Force.Awakens.2015.1080p.BluRay.x264.DTS-JYK.mkv]
Jul 30, 2016 14:38:53.940 [0xa8b7db40] DEBUG - We're going to try to auto-select an audio stream for account 1.
Jul 30, 2016 14:38:53.940 [0xa8b7db40] DEBUG - Selecting best audio stream for part ID 9264 (autoselect: 0 language: en)
Jul 30, 2016 14:38:53.943 [0xa8b7db40] DEBUG - Audio Stream: 6869, Subtitle Stream: -1
Jul 30, 2016 14:38:53.945 [0xa8b7db40] DEBUG - It took 0.0 sec to serialize a list with 1 elements.
Jul 30, 2016 14:38:53.948 [0xb2111b40] DEBUG - Completed: [127.0.0.1:44021] 200 GET /library/metadata/7871 (12 live) GZIP 474ms 1928 bytes
Jul 30, 2016 14:38:53.949 [0xa9d11b40] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/library/metadata/7871?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&checkFiles=1
Jul 30, 2016 14:38:53.956 [0xa9d11b40] DEBUG - MDE: analyzing media item 9261
Jul 30, 2016 14:38:53.957 [0xa9d11b40] DEBUG - MDE: Star Wars: Episode VII - The Force Awakens (2015): Direct Play is disabled
Jul 30, 2016 14:38:53.957 [0xa9d11b40] DEBUG - MDE: Star Wars: Episode VII - The Force Awakens (2015): no direct play video profile exists for http/mkv/h264
Jul 30, 2016 14:38:53.957 [0xa9d11b40] DEBUG - MDE: Star Wars: Episode VII - The Force Awakens (2015): no direct play video profile exists for http/mkv/h264/dca
Jul 30, 2016 14:38:53.960 [0xa9735b40] DEBUG - Request: [127.0.0.1:44022] GET /system/messaging/clear_events/com.plexapp.agents.lastfm (12 live) GZIP
Jul 30, 2016 14:38:53.963 [0xa9735b40] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/messaging/clear_events/com.plexapp.agents.lastfm
Jul 30, 2016 14:38:53.963 [0xa9735b40] DEBUG - HTTP requesting GET http://127.0.0.1:46888/system/messaging/clear_events/com.plexapp.agents.lastfm
Jul 30, 2016 14:38:53.969 [0xa9159b40] DEBUG - Request: [127.0.0.1:44024] GET /system/messaging/clear_events/com.plexapp.agents.lyricfind (12 live) GZIP
Jul 30, 2016 14:38:53.970 [0xa9d11b40] DEBUG - MDE: Star Wars: Episode VII - The Force Awakens (2015): selected media 0 / 9261
Jul 30, 2016 14:38:53.972 [0xa9159b40] DEBUG - [com.plexapp.system] Sending command over HTTP (GET): /system/messaging/clear_events/com.plexapp.agents.lyricfind
Jul 30, 2016 14:38:53.972 [0xa9159b40] DEBUG - HTTP requesting GET http://127.0.0.1:46888/system/messaging/clear_events/com.plexapp.agents.lyricfind
Jul 30, 2016 14:38:53.974 [0xa9d11b40] DEBUG - It took 0.0 sec to serialize a list with 1 elements.
Jul 30, 2016 14:38:53.981 [0xb23ffb40] DEBUG - Completed: [192.168.1.16:63808] 200 GET /video/:/transcode/universal/decision?hasMDE=1&path=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F7871&mediaIndex=0&partIndex=0&protocol=http&offset=872&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&session=wfnwi5gw494zo0p2p93r9hpvi&subtitles=burn&copyts=1&Accept-Language=en (12 live) TLS GZIP 535ms 1882 bytes (pipelined: 7)

With this data, would you now go get and paste the XML (using the Code paragraph formatting again) so we can compare what is in the video with what PMS and the client (player) have decided to do?

Can you help me understand what you mean by “go get and paste the XML” - didn’t I already do that? Do you mean another part of the XML? I only copied the first part, but the rest of the XML was too long to include in a post on these forums.

Sorry for the late reply… i got tied up.

In the Plex/Web UI, when you hover over any of your content, you see the 3 dots appear in the lower right corner. Click it and a popup menu will appear. In that menu, depending on which page you’re on, will be ‘info’ or ‘get info’. Click that.

Next you’ll see the Media Info. This is the nice, human readable form of what PMS knows about the media. It’s what is most commonly needed.

In the lower left corner of that window is the ‘View XML’ highlighted text. When you click it, a new tab or window will open containing the raw XML document and will probably say “This XML file does not appear to have any style information associated with it. The document tree is shown below.”

The text which appears below that line is the full XML we refer to and yes, you did. I was mobile at the time and do apologize. I couldn’t read what was posted.

The XML should easily fit in a single reply. I’ve never seen it not fit. We can post some 10+ MB / post if needed .

Now, to the point of your logs and the DTS transcoding to play on in your browser.

Jul 29, 2016 21:49:18.748 [0xabb35b40] DEBUG - Request: [127.0.0.1:54987] PUT /video/:/transcode/session/jj8zwd5swfb4ccm4nm3elv7vi/progress?progress=10.5&size=201758&speed=0.2&remaining=15770 (18 live)
Jul 29, 2016 21:49:18.749 [0xabb35b40] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jul 29, 2016 21:49:18.750 [0xabb35b40] DEBUG - Auth: Came in with the master token, authorization succeeded.
Jul 29, 2016 21:49:18.752 [0xabb35b40] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jul 29, 2016 21:49:18.752 [0xb23ffb40] DEBUG - Completed: [127.0.0.1:54987] 206 PUT /video/:/transcode/session/jj8zwd5swfb4ccm4nm3elv7vi/progress?progress=10.5&size=201758&speed=0.2&remaining=15770 (18 live) 4ms 289 bytes
Jul 29, 2016 21:49:19.132 [0xac111b40] DEBUG - Request: [127.0.0.1:54988] PUT /video/:/transcode/session/pez5aq8o2ul/progress?progress=4.8&size=-22&remaining=109084 (19 live)
Jul 29, 2016 21:49:19.132 [0xac111b40] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jul 29, 2016 21:49:19.132 [0xac111b40] DEB

Look at the speed=0.2 in the first line. This says audio is being converted at a 0.2:1 rate (20% of playback need). If everything were fine, that value would be > 1.0. On the D2700 cpu synology uses in the DS1813+, this value is around 5-6. In my DS1815+ it’s 8+

I need to ask the transcoder folks about the loading on this… It should not be having this much trouble mapping 5.1 to stereo for the browser.

<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="Movies" librarySectionUUID="925ada4f-f899-4199-bc0e-cbe06841c2d8" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1469673960"> <Video ratingKey="7871" key="/library/metadata/7871" guid="com.plexapp.agents.imdb://tt2488496?lang=en" librarySectionID="1" studio="Lucasfilm" type="movie" title="Star Wars: Episode VII - The Force Awakens" contentRating="PG-13" summary="Thirty years after defeating the Galactic Empire, Han Solo and his allies face a new threat from the evil Kylo Ren and his army of Stormtroopers." rating="9.2" audienceRating="9.0" viewOffset="881000" lastViewedAt="1469932137" year="2015" tagline="Every generation has a story." thumb="/library/metadata/7871/thumb/1467172909" art="/library/metadata/7871/art/1467172909" duration="8286703" originallyAvailableAt="2015-12-18" addedAt="1459518887" updatedAt="1467172909" audienceRatingImage="rottentomatoes://image.rating.upright" chapterSource="mixed" primaryExtraKey="/library/metadata/8247" ratingImage="rottentomatoes://image.rating.certified"> <Media videoResolution="1080" id="9261" duration="8286703" bitrate="3607" width="1920" height="800" aspectRatio="2.35" audioChannels="6" audioCodec="dca" videoCodec="h264" container="mkv" videoFrameRate="24p" audioProfile="dts" videoProfile="high"> <Part accessible="1" exists="1" id="9264" key="/library/parts/9264/1459518183/file.mkv" duration="8286703" file="/volume1/video/HD Movies/Star.Wars.Episode.VII.The.Force.Awakens.2015.1080p.BluRay.x264.DTS-JYK/Star.Wars.Episode.VII.The.Force.Awakens.2015.1080p.BluRay.x264.DTS-JYK.mkv" size="3735920155" audioProfile="dts" container="mkv" videoProfile="high"> <Stream id="6868" streamType="1" default="1" codec="h264" index="0" bitrate="2850" language="English" languageCode="eng" bitDepth="8" cabac="1" chromaSubsampling="4:2:0" codecID="V_MPEG4/ISO/AVC" duration="8286703" frameRate="23.976" frameRateMode="cfr" hasScalingMatrix="0" height="800" level="41" pixelFormat="yuv420p" profile="high" refFrames="5" scanType="progressive" width="1920"/> <Stream id="6869" streamType="2" selected="1" default="1" codec="dca" index="1" channels="6" bitrate="755" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24" bitrateMode="cbr" codecID="A_DTS" duration="8286699" profile="dts" samplingRate="48000"/> </Part> </Media> <Genre id="234" tag="Sci-Fi" count="57"/> <Genre id="5966" tag="Adventure" count="72"/> <Genre id="5965" tag="Action" count="76"/> <Genre id="209" tag="Fantasy" count="56"/> <Director id="12183" tag="J.J. Abrams"/> <Writer id="12184" tag="J.J. Abrams"/> <Writer id="12185" tag="Lawrence Kasdan"/> <Writer id="2186" tag="Michael Arndt" count="2"/> <Producer id="7275" tag="Bryan Burk" count="2"/> <Producer id="7274" tag="J.J. Abrams" count="3"/> <Producer id="263" tag="Kathleen Kennedy" count="3"/> <Country id="88" tag="USA" count="245"/> <Role id="12186" tag="Daisy Ridley" role="Rey"/> <Role id="12187" tag="John Boyega" role="Finn"/> <Role id="3910" tag="Oscar Isaac" count="3" role="Poe Dameron"/> <Role id="635" tag="Domhnall Gleeson" count="6" role="General Hux"/> <Role id="12188" tag="Adam Driver" count="2" role="Kylo Ren"/> <Role id="1033" tag="Harrison Ford" count="6" role="Han Solo"/> <Role id="12189" tag="Mark Hamill" role="Luke Skywalker"/> <Role id="12190" tag="Carrie Fisher" role="Princess Leia"/> <Role id="5717" tag="Lupita Nyong'o" role="Maz Kanata"/> <Role id="254" tag="Andy Serkis" count="6" role="Supreme Leader Snoke"/> <Extras size="3"> <Video ratingKey="8247" key="/library/metadata/8247" guid="iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(314644)?lang=en&bitrates=80,212,450,600,750,1500,2500,8000&duration=133" type="clip" title="Star Wars: The Force Awakens" summary="" index="1" year="2012" thumb="/library/metadata/8247/thumb/1467172909" duration="133000" originallyAvailableAt="2012-10-31" addedAt="1467172909" extraType="1"> <Media videoResolution="1080" id="10325" duration="133000" bitrate="2500" width="1920" height="1080" aspectRatio="1.78" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10328" duration="133000" container="mp4" key="/services/iva/assets/314644/video.mp4?bitrate=2500" optimizedForStreaming="1"> <Stream id="8995" streamType="1" codec="h264" index="0" bitrate="2500" height="1080" width="1920"/> <Stream id="8996" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> <Media videoResolution="720" id="10326" duration="133000" bitrate="1500" width="1280" height="720" aspectRatio="1.78" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10329" duration="133000" container="mp4" key="/services/iva/assets/314644/video.mp4?bitrate=1500" optimizedForStreaming="1"> <Stream id="8997" streamType="1" codec="h264" index="0" bitrate="1500" height="720" width="1280"/> <Stream id="8998" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> <Media videoResolution="480" id="10327" duration="133000" bitrate="450" width="640" height="480" aspectRatio="1.33" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10330" duration="133000" container="mp4" key="/services/iva/assets/314644/video.mp4?bitrate=450" optimizedForStreaming="1"> <Stream id="8999" streamType="1" codec="h264" index="0" bitrate="450" height="480" width="640"/> <Stream id="9000" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> </Video> <Video ratingKey="8248" key="/library/metadata/8248" guid="iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(758099)?lang=en&bitrates=80,212,450,600,750,1500,2500,8000&duration=212" type="clip" title="Star Wars: The Force Awakens (Comic Con Featurette)" summary="" index="2" year="2015" thumb="/library/metadata/8248/thumb/1467172909" duration="212000" originallyAvailableAt="2015-07-13" addedAt="1467172909" extraType="5"> <Media videoResolution="1080" id="10328" duration="212000" bitrate="2500" width="1920" height="1080" aspectRatio="1.78" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10331" duration="212000" container="mp4" key="/services/iva/assets/758099/video.mp4?bitrate=2500" optimizedForStreaming="1"> <Stream id="9001" streamType="1" codec="h264" index="0" bitrate="2500" height="1080" width="1920"/> <Stream id="9002" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> <Media videoResolution="720" id="10329" duration="212000" bitrate="1500" width="1280" height="720" aspectRatio="1.78" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10332" duration="212000" container="mp4" key="/services/iva/assets/758099/video.mp4?bitrate=1500" optimizedForStreaming="1"> <Stream id="9003" streamType="1" codec="h264" index="0" bitrate="1500" height="720" width="1280"/> <Stream id="9004" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> <Media videoResolution="480" id="10330" duration="212000" bitrate="450" width="640" height="480" aspectRatio="1.33" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10333" duration="212000" container="mp4" key="/services/iva/assets/758099/video.mp4?bitrate=450" optimizedForStreaming="1"> <Stream id="9005" streamType="1" codec="h264" index="0" bitrate="450" height="480" width="640"/> <Stream id="9006" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> </Video> <Video ratingKey="8249" key="/library/metadata/8249" guid="iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(772549)?lang=en&bitrates=80,212,450,600,750,1500,2500,8000&duration=91" type="clip" title="Legacy (Featurette)" summary="" index="3" year="2015" thumb="/library/metadata/8249/thumb/1467172909" duration="91000" originallyAvailableAt="2015-12-09" addedAt="1467172909" extraType="5"> <Media videoResolution="1080" id="10331" duration="91000" bitrate="2500" width="1920" height="1080" aspectRatio="1.78" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10334" duration="91000" container="mp4" key="/services/iva/assets/772549/video.mp4?bitrate=2500" optimizedForStreaming="1"> <Stream id="9007" streamType="1" codec="h264" index="0" bitrate="2500" height="1080" width="1920"/> <Stream id="9008" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> <Media videoResolution="720" id="10332" duration="91000" bitrate="1500" width="1280" height="720" aspectRatio="1.78" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10335" duration="91000" container="mp4" key="/services/iva/assets/772549/video.mp4?bitrate=1500" optimizedForStreaming="1"> <Stream id="9009" streamType="1" codec="h264" index="0" bitrate="1500" height="720" width="1280"/> <Stream id="9010" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> <Media videoResolution="480" id="10333" duration="91000" bitrate="450" width="640" height="480" aspectRatio="1.33" audioCodec="aac" videoCodec="h264" container="mp4" premium="1"> <Part id="10336" duration="91000" container="mp4" key="/services/iva/assets/772549/video.mp4?bitrate=450" optimizedForStreaming="1"> <Stream id="9011" streamType="1" codec="h264" index="0" bitrate="450" height="480" width="640"/> <Stream id="9012" streamType="2" selected="1" codec="aac" index="1" channels="2" language="English" languageCode="eng"/> </Part> </Media> </Video> </Extras> </Video> </MediaContainer>

That’s the full 100% XML file…tried to cut and paste one yesterday and the forum told me it was too long.

No problem on the delay - I realize you are helping me out GRATIS! I noticed that Speed=0.2 in a lot of places when trying multiple movies. I tried a Dolby Digital file just now and the results in the log are similar. It shows speed=0.2, but also seems to drift up towards 1.0 and even 1.1, but the speed is all over the map when transcoding 5.1 material to stereo or any other format. I believe my FireTV support 5.1? What about PS4 or Xbox One? Can they decode native DTS? One way or another playback issues are related to the speed of transcoding audio.