Sorry for the late reply… i got tied up.
In the Plex/Web UI, when you hover over any of your content, you see the 3 dots appear in the lower right corner. Click it and a popup menu will appear. In that menu, depending on which page you’re on, will be ‘info’ or ‘get info’. Click that.
Next you’ll see the Media Info. This is the nice, human readable form of what PMS knows about the media. It’s what is most commonly needed.
In the lower left corner of that window is the ‘View XML’ highlighted text. When you click it, a new tab or window will open containing the raw XML document and will probably say “This XML file does not appear to have any style information associated with it. The document tree is shown below.”
The text which appears below that line is the full XML we refer to and yes, you did. I was mobile at the time and do apologize. I couldn’t read what was posted.
The XML should easily fit in a single reply. I’ve never seen it not fit. We can post some 10+ MB / post if needed .
Now, to the point of your logs and the DTS transcoding to play on in your browser.
Jul 29, 2016 21:49:18.748 [0xabb35b40] DEBUG - Request: [127.0.0.1:54987] PUT /video/:/transcode/session/jj8zwd5swfb4ccm4nm3elv7vi/progress?progress=10.5&size=201758&speed=0.2&remaining=15770 (18 live)
Jul 29, 2016 21:49:18.749 [0xabb35b40] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jul 29, 2016 21:49:18.750 [0xabb35b40] DEBUG - Auth: Came in with the master token, authorization succeeded.
Jul 29, 2016 21:49:18.752 [0xabb35b40] DEBUG - It took 0.0 sec to serialize a list with 0 elements.
Jul 29, 2016 21:49:18.752 [0xb23ffb40] DEBUG - Completed: [127.0.0.1:54987] 206 PUT /video/:/transcode/session/jj8zwd5swfb4ccm4nm3elv7vi/progress?progress=10.5&size=201758&speed=0.2&remaining=15770 (18 live) 4ms 289 bytes
Jul 29, 2016 21:49:19.132 [0xac111b40] DEBUG - Request: [127.0.0.1:54988] PUT /video/:/transcode/session/pez5aq8o2ul/progress?progress=4.8&size=-22&remaining=109084 (19 live)
Jul 29, 2016 21:49:19.132 [0xac111b40] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jul 29, 2016 21:49:19.132 [0xac111b40] DEB
Look at the speed=0.2
in the first line. This says audio is being converted at a 0.2:1 rate (20% of playback need). If everything were fine, that value would be > 1.0. On the D2700 cpu synology uses in the DS1813+, this value is around 5-6. In my DS1815+ it’s 8+
I need to ask the transcoder folks about the loading on this… It should not be having this much trouble mapping 5.1 to stereo for the browser.