Plex is using "Offline Mode"

Plex on 1 of 4 Roku devices in my home is showing “Offline Mode”. The other 3 Rokus are running Plex normally. All the Rokus are connected to the same network and the same Plex server.

The Roku is a Roku Premiere. “Check Network” on the Roku shows it is connected.

I can use Plex in Offline Mode if I set “Allow Insecure Connections” to “On Same Network”.

How do I get Plex back online?

Same issue here, 1 Roku in the house is stuck this way for me. Let me know if you find a fix.

What model is your Roku that is doing the same thing as mine?

I think there is something about blocked traffic at the firewall but don’t understand why only one Plex client it impacted.

It was a 42" Onn Roku TV. Uninstalling and reinstalling Plex fixed it. The other Roku TV in my house was not having any issues.

if you don’t want to try reinstalling, ( or if that doesn’t work), can you grab the roku logs?