Plex isn't stopping recording

dawesc · June 9, 2017, 7:50am

Hi there, so i’ve tried to record a couple of things last night and it seems to have gone well some of the time however a few things still show as “recording” but actually they aren’t recording and if i check out the program guide and details it shows as follows

The processes currently running are:

root@plex:/ # ps auwwx
USER   PID %CPU %MEM    VSZ    RSS TT  STAT STARTED     TIME COMMAND
root  9105  0.0  0.0  14520   1484  -  IsJ  Sun05PM  0:00.69 /usr/sbin/syslogd -s
root  9183  0.0  0.0  16624   1692  -  IsJ  Sun05PM  0:00.74 /usr/sbin/cron -s
root  9214  0.0  0.0  14464   1336  -  IsJ  Sun05PM  0:00.00 /usr/sbin/rtsold -a
plex 64018  0.0  1.0 525512 337308  -  IsJ  11:59AM 15:35.64 /usr/local/share/plexmediaserver-plexpass/Plex_Media_Server (Plex Media Server)
plex 64019  0.0  0.5 353208 169904  -  INJ  11:59AM  0:38.56 Plex Plug-in [com.plexapp.system] /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.7.2.3878-8088811b8 /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/System.bundle (Plex Script Host)
plex 64024  0.0  0.1  90828  16968  -  IJ   11:59AM  0:01.46 /usr/local/share/plexmediaserver-plexpass/Plex Tuner Service /usr/local/share/plexmediaserver-plexpass/Resources/Tuner/Private /usr/local/share/plexmediaserver-plexpass/Resources/Tuner/Shared 1.7.2.3878-8088811b8 32600 /waitmutex
plex 64027  0.0  0.1 186144  42996  -  IJ   11:59AM  0:12.64 Plex Plug-in [com.plexapp.agents.themoviedb] /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.7.2.3878-8088811b8 /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/TheMovieDB.bundle (Plex Script Host)
plex 64041  0.0  0.1 183072  38060  -  IJ   11:59AM  0:12.05 Plex Plug-in [com.plexapp.agents.opensubtitles] /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.7.2.3878-8088811b8 /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/OpenSubtitles.bundle (Plex Script Host)
plex 64060  0.0  0.1 184352  40160  -  IJ   11:59AM  0:12.30 Plex Plug-in [com.plexapp.agents.plexmusic] /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.7.2.3878-8088811b8 /usr/local/share/plexmediaserver-plexpass/Resources/Plug-ins-8088811b8/PlexMusic.bundle (Plex Script Host)
plex 70709  0.0  0.1 125620  27512  -  SJ    4:04PM  0:10.11 /usr/local/share/plexmediaserver-plexpass/Plex Transcoder -codec:0 mpeg2video -noaccurate_seek -i http://127.0.0.1:32400/livetv/sessions/d4b0c39c-801b-42f3-9a4b-8e6265261c69/6a92c131-5acf-4a40-8bd2-f9620ef45d8e/index.m3u8?X-Plex-Token=B1CQKs3eZscxtpSd2Za5 -map 0:0 -codec:0 copy -map 0:1 -metadata:s:1 language=eng -codec:1 copy -copypriorss:1 0 -f matroska -map_metadata -1 -map_chapters -1 -t 3310 /mnt/PlexRecordings/Movies/.grab/394f81de291873662273cb7af386606a5042f0e1/Tactical Assault (1998).mkv -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/6a92c131-5acf-4a40-8bd2-f9620ef45d8e/309ffbce-41ce-4672-93c4-be7f0c558a2f/progress
plex 71374  0.0  0.1 129716  31852  -  SJ    4:30PM  0:02.82 /usr/local/share/plexmediaserver-plexpass/Plex Transcoder -codec:0 mpeg2video -noaccurate_seek -i http://127.0.0.1:32400/livetv/sessions/43d3fbce-b3a8-4931-864f-9ceca264681f/f4c11eb6-6dbc-4d53-83c0-51f64c47883a/index.m3u8?X-Plex-Token=B1CQKs3eZscxtpSd2Za5 -map 0:0 -codec:0 copy -map 0:1 -metadata:s:1 language=eng -codec:1 copy -copypriorss:1 0 -map 0:2 -metadata:s:2 language=eng -codec:2 copy -copypriorss:2 0 -f matroska -map_metadata -1 -map_chapters -1 -t 1800 /mnt/PlexRecordings/TV/.grab/7d650e8fd8dbaefd8f68562607621da8c353350f/Family Guy (1999) - S07E15 - Three Kings.mkv -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/f4c11eb6-6dbc-4d53-83c0-51f64c47883a/3dcf2546-fadd-41d3-9285-987356f61c0c/progress
root 85684  0.0  0.0  23600   3492  0  SJ   12:44AM  0:00.04 /bin/csh -i
root 85739  0.0  0.0  18768   1940  0  R+J  12:45AM  0:00.00 ps auwwx

and the output of searching the disk is as follows:

root@plex:/ # find /mnt/PlexRecordings
/mnt/PlexRecordings
/mnt/PlexRecordings/Movies
/mnt/PlexRecordings/Movies/.grab
/mnt/PlexRecordings/Movies/.grab/cca63cc924fce61d8181f1beb8dd41bed6330962
/mnt/PlexRecordings/Movies/.grab/394f81de291873662273cb7af386606a5042f0e1
/mnt/PlexRecordings/Movies/.grab/394f81de291873662273cb7af386606a5042f0e1/Tactical Assault (1998).mkv
/mnt/PlexRecordings/TV
/mnt/PlexRecordings/TV/Family Guy (1999)
/mnt/PlexRecordings/TV/Family Guy (1999)/Season 02
/mnt/PlexRecordings/TV/Family Guy (1999)/Season 02/Family Guy (1999) - S02E14 - Let's Go to the Hop.mkv
/mnt/PlexRecordings/TV/Frankie Boyle's New World Order (2017)
/mnt/PlexRecordings/TV/Frankie Boyle's New World Order (2017)/Season 01
/mnt/PlexRecordings/TV/Frankie Boyle's New World Order (2017)/Season 01/Frankie Boyle's New World Order (2017) - S01E01 - Episode 1.mkv
/mnt/PlexRecordings/TV/South Park (1997)
/mnt/PlexRecordings/TV/South Park (1997)/Season 18
/mnt/PlexRecordings/TV/South Park (1997)/Season 18/South Park (1997) - S18E04 - Handicar.mkv
/mnt/PlexRecordings/TV/South Park (1997)/Season 18/South Park (1997) - S18E05 - The Magic Bush.mkv
/mnt/PlexRecordings/TV/.grab
/mnt/PlexRecordings/TV/.grab/7d650e8fd8dbaefd8f68562607621da8c353350f
/mnt/PlexRecordings/TV/.grab/7d650e8fd8dbaefd8f68562607621da8c353350f/Family Guy (1999) - S07E15 - Three Kings.mkv
/mnt/PlexRecordings/TV/.grab/925838d9d521d24f4092810e66f6911d0f035842
/mnt/PlexRecordings/TV/.grab/39c06f543b099b755bae06542f4491277252af9e
/mnt/PlexRecordings/TV/.grab/8bdb50538a61ad4c918e49cf6c6603a128fd0c4d
/mnt/PlexRecordings/TV/.grab/a31210c84c7ada537c1fd5956a13375242feac1d
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 01
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 01/The Big Bang Theory (2007) - S01E01 - Pilot.mkv
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 10
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 10/The Big Bang Theory (2007) - S10E24 - The Long Distance Dissonance.mkv
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 10/The Big Bang Theory (2007) - S10E03 - The Dependence Transcendence.mkv
root@plex:/ # ls -alh /mnt/PlexRecordings/Movies/.grab /mnt/PlexRecordings/TV/.grab/7d650e8fd8dbaefd8f68562607621da8c353350f
/mnt/PlexRecordings/Movies/.grab:
total 15
drwxr-xr-x  4 plex  plex     4B Jun  8 17:00 .
drwxr-xr-x  3 plex  plex     3B Jun  8 15:10 ..
drwxr-xr-x  2 plex  plex     3B Jun  8 16:04 394f81de291873662273cb7af386606a5042f0e1
drwxr-xr-x  2 plex  plex     2B Jun  8 17:00 cca63cc924fce61d8181f1beb8dd41bed6330962

/mnt/PlexRecordings/TV/.grab/7d650e8fd8dbaefd8f68562607621da8c353350f:
total 39311
drwxr-xr-x  2 plex  plex     3B Jun  8 16:30 .
drwxr-xr-x  7 plex  plex     7B Jun  8 16:35 ..
-rw-r--r--  1 plex  plex    40M Jun  8 16:35 Family Guy (1999) - S07E15 - Three Kings.mkv
root@plex:/ # ls -alh /mnt/PlexRecordings/Movies/.grab/394f81de291873662273cb7af386606a5042f0e1/
total 351173
drwxr-xr-x  2 plex  plex     3B Jun  8 16:04 .
drwxr-xr-x  4 plex  plex     4B Jun  8 17:00 ..
-rw-r--r--  1 plex  plex   344M Jun  8 16:34 Tactical Assault (1998).mkv
root@plex:/ #

I’m on server version "Version 1.7.2.3878 "

rEs84 · June 9, 2017, 7:54am

since updating to 1.7.2.3878,
on two different evening’s (last night included) i’ve noticed the next morning that many recordings are still recording.
Some files appear in the .grab folder, by restarting plex media server. It all disapears.

I thought this was a one off the other day, but now its done it twice since the latest update.
I dont’ think its done it before and i’ve been using it since near the beginning

dawesc · June 9, 2017, 12:43pm

Thanks res84, partial success:

root@plex:/ # service plexmediaserver_plexpass restart
Stopping plexmediaserver_plexpass.
Waiting for PIDS: 64018, 64018.
Cleaning up leftover child processes.
Waiting for PIDS: 64060 64041 64027 64024 64019, 64060.
Starting plexmediaserver_plexpass.
root@plex:/ # find /mnt/PlexRecordings
/mnt/PlexRecordings
/mnt/PlexRecordings/Movies
/mnt/PlexRecordings/Movies/.grab
/mnt/PlexRecordings/TV
/mnt/PlexRecordings/TV/Family Guy (1999)
/mnt/PlexRecordings/TV/Family Guy (1999)/Season 02
/mnt/PlexRecordings/TV/Family Guy (1999)/Season 02/Family Guy (1999) - S02E14 - Let's Go to the Hop.mkv
/mnt/PlexRecordings/TV/Frankie Boyle's New World Order (2017)
/mnt/PlexRecordings/TV/Frankie Boyle's New World Order (2017)/Season 01
/mnt/PlexRecordings/TV/Frankie Boyle's New World Order (2017)/Season 01/Frankie Boyle's New World Order (2017) - S01E01 - Episode 1.mkv
/mnt/PlexRecordings/TV/South Park (1997)
/mnt/PlexRecordings/TV/South Park (1997)/Season 18
/mnt/PlexRecordings/TV/South Park (1997)/Season 18/South Park (1997) - S18E04 - Handicar.mkv
/mnt/PlexRecordings/TV/South Park (1997)/Season 18/South Park (1997) - S18E05 - The Magic Bush.mkv
/mnt/PlexRecordings/TV/.grab
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 01
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 01/The Big Bang Theory (2007) - S01E01 - Pilot.mkv
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 10
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 10/The Big Bang Theory (2007) - S10E24 - The Long Distance Dissonance.mkv
/mnt/PlexRecordings/TV/The Big Bang Theory (2007)/Season 10/The Big Bang Theory (2007) - S10E03 - The Dependence Transcendence.mkv
root@plex:/ #

However as you can see unfortunately the .grab has vanished and not been put into a recording so it’s just gone and the UI shows this.

stokerfam · June 9, 2017, 3:19pm

How can we escalate this into a bug? I have the same issue in a newer post.

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Plex isn't stopping recording

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