I so wish Plex would respect my metadata. I’ve spent years curating a large video collection, which Plex regularly deletes bits from but has now declared total war on. All those images I created and all that text. I paid for my lifetime subscription. Bah! Really upset.
Also hate the way it changes my text. Things like “DNA”, it changes to “Dna” and “The” to “the”. Also, for ages it wanted portrait posters, so I did portrait posters, but now, if it matches a video wrongly, which it does frequently, it displays my portrait posters in landscape, which looks rubbish.
What type of library did this happen to?
I don’t understand the question. My Plex library?
Yes, when you configure a library, you must pick a type. Which type is the one you’re having issues with? You can also see this if you edit the library; it’s on the first tab.
Yeah, it’s movies.
Ah, that might explain it. There’s an ongoing thread around here somewhere where folks have noted that their movies are becoming unmatched. There were some scanner changes which exacerbated this, but the underlying cause is generally that folks aren’t following Plex’s recommended naming and organization guidelines for their movies. The common refrain is “but it used to work fine, I haven’t changed anything.” And that’s valid, to a point. But if the guidelines were followed to begin with, it likely wouldn’t be an issue. I’m not saying that’s the issue in your case, just an observation regarding similar issues.
I’ll leave this here just in case it helps.
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Let’s take one thing at a time.
Which agent/scanner are you using on the library? Did you happen to upgrade the library recently to the new modern plex agent?
If I was to guess as there is little to go on from your post and the fact your posters are showing wonky it’s mostly likely due to the movies not being matched correctly. So I’d check that first.
Next I’d check your naming convention of your movies. Plex has made some recent scanner changes which may have had a negative effect of stuff is not named well for what plex expects regardless if it was okay previously.
Maybe upload a fresh copy of your server logs so someone can deep dive and see what’s happening.
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I don’t like Plex’s naming convention. My library has other uses and Plex’s naming convention is not suitable for those. All I ask is that Plex respects my naming and meta data. I’ve saved my Plex App Data and I’ll try to update from that. Otherwise I’ll look for other solutions. Plex have got my money so I suppose they no longer care about me. I’m not alone here, I know other Plex users get upset by this.
Unfortunately then you have your answer. Nothing much anyone can do to help.
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Unlike TV Shows, Movie libraries ought to be workable with your own naming scheme, assuming you aren’t (for some reason) using a naming scheme that looks like a TV SHOW (S01E02, for example), in which case Plex will ignore it. Doing your own schema does mean you are likely to have a LOT of mismatched movies, and it’d be hard to tell which movies are improperly matched, since you can’t see the Plex confidence score on how well a movie matched.
Too bad about Plex messing with your collection. If you made the library a “Personal Videos” library, it might not mess with the videos, since it’s assumed you have nothing to match your kid’s piano recital to in the first place, and you can set your own metadata with )hopefully) it never being messed with again. I’m curious to hear an example of your preferred naming schema for movies though, if you don’t mind sharing.
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