Plex Kodi "Playback failed" error!

@keithah said:
Thanks! Can you try the latest testing version located at:
https://forums.plex.tv/discussion/251413/only-for-serious-testers-bleeding-edge-testing-releases#latest

And see if 0.1.4 makes a difference?

I’ll give it a shot. One moment.

EDIT: Just tried it, and same issue. Media playback failed.

Here is the same problem.

Playback fails on a RPI, Running Kodi with Plex addon. Server is running from Windows 10

Rolling back to version 1.9.7.4460 was a quick fix. So thanks for the tip

@keithah said:
We need client AND PMS logs. I can’t reproduce this, neither can the dev, so we need as much info as possible.

What log files do you need? I can try to help as much as I can but being it isn’t my location that is having the problem will need to have my friend grab the requested files.

No prob, we think we know the issue. The dev just needs time to work on it.

@keithah said:
No prob, we think we know the issue. The dev just needs time to work on it.

Will the fix be pushed to the testing/beta repo first? Or straight to production?

Probably testing/beta repo. There’s a chance we will have to add a profile to PMS, which will delay it. The dev is still figuring out options.

It is strange it works for some but not others though. Wish I could explain it.

@keithah said:
Probably testing/beta repo. There’s a chance we will have to add a profile to PMS, which will delay it. The dev is still figuring out options.

It is strange it works for some but not others though. Wish I could explain it.

Thanks for the update. It’s very strange indeed. Sometimes it will actually playback a file, but only after rebooting shield tv completely, or restart PMS on my server and rebooting the shield. That doesn’t always happen that way though. Almost seems random.

Has there been any feedback from Plex devs if this will be fixed soon or not? I don’t want to downgrade if the next release will fix it…

@keithah said:
No prob, we think we know the issue. The dev just needs time to work on it.

Can we expect this to be resolved in next patch? Trying to determine if I should downgrade or wait…

Message from the other post re: this:

These are logs on client side that are specific to this problem, I’ve masked my IP for privacy reasons… However, if you go to the URL in an authenticated browser, it streams the media just fine. In the Plex Kodi app (remote hosts), it says playback failed. This all started happening after v1.10.x or v1.11.x

15:53:02.684 T:1945465504 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/210186/1479083479/file.mkv?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:02.734 T:1945465504 NOTICE: VideoPlayer: Opening: https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/210186/1479083479/file.mkv?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:02.734 T:1945465504 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
15:53:03.000 T:1945465504 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/210186/1479083479/file.mkv?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:03.000 T:1294988208 NOTICE: Creating InputStream
15:53:03.127 T:1294988208 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 400
15:53:03.127 T:1294988208 ERROR: CCurlFile::Open failed with code 400 for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/210186/1479083479/file.mkv?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:03.247 T:1294988208 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 400
15:53:03.247 T:1294988208 ERROR: CCurlFile::Open failed with code 400 for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/210186/1479083479/file.mkv?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:03.247 T:1294988208 ERROR: Open - failed to open source https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/210186/1479083479/file.mkv?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:03.247 T:1294988208 ERROR: CVideoPlayer::OpenInputStream - error opening [X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/210186/1479083479/file.mkv?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome]
15:53:03.247 T:1294988208 NOTICE: CVideoPlayer::OnExit()
15:53:03.256 T:1945465504 NOTICE: CVideoPlayer::CloseFile()
15:53:03.256 T:1945465504 NOTICE: VideoPlayer: waiting for threads to exit
15:53:03.256 T:1945465504 NOTICE: VideoPlayer: finished waiting
15:53:03.256 T:1945465504 NOTICE: CVideoPlayer::CloseFile()
15:53:03.256 T:1945465504 NOTICE: VideoPlayer: waiting for threads to exit
15:53:03.256 T:1945465504 NOTICE: VideoPlayer: finished waiting
15:53:03.526 T:1347679152 ERROR: EXCEPTION: XBMC is not playing any media file
15:53:31.881 T:1347679152 WARNING: CSkinInfo: failed to load skin settings
15:53:42.194 T:1945465504 WARNING: Previous line repeats 3 times.
15:53:42.194 T:1945465504 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/228681/1516646157/file.avi?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:42.255 T:1945465504 NOTICE: VideoPlayer: Opening: https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/228681/1516646157/file.avi?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:42.255 T:1945465504 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
15:53:42.411 T:1945465504 ERROR: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/228681/1516646157/file.avi?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:42.411 T:1131406256 NOTICE: Creating InputStream
15:53:42.455 T:1131406256 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 400
15:53:42.455 T:1131406256 ERROR: CCurlFile::Open failed with code 400 for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/228681/1516646157/file.avi?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:42.574 T:1131406256 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 400
15:53:42.575 T:1131406256 ERROR: CCurlFile::Open failed with code 400 for https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/228681/1516646157/file.avi?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:42.575 T:1131406256 ERROR: Open - failed to open source https://X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/228681/1516646157/file.avi?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome
15:53:42.575 T:1131406256 ERROR: CVideoPlayer::OpenInputStream - error opening [X-X-X-X.a08d57c9957a4ef382a3a8b1eaffd628.plex.direct:63997/library/parts/228681/1516646157/file.avi?X-Plex-Token=fPSB2fvAXzcTFsNq3gpL&X-Plex-Client-Identifier=2c5eb9e1-a76a-4003-88e6-557296098dae&X-Plex-Platform=Chrome]
15:53:42.575 T:1131406256 NOTICE: CVideoPlayer::OnExit()
15:53:42.613 T:1347679152 ERROR: EXCEPTION: XBMC is not playing any media file
15:53:42.657 T:1945465504 NOTICE: CVideoPlayer::CloseFile()
15:53:42.659 T:1945465504 NOTICE: VideoPlayer: waiting for threads to exit
15:53:42.659 T:1945465504 NOTICE: VideoPlayer: finished waiting
15:53:42.659 T:1945465504 NOTICE: CVideoPlayer::CloseFile()
15:53:42.659 T:1945465504 NOTICE: VideoPlayer: waiting for threads to exit
15:53:42.659 T:1945465504 NOTICE: VideoPlayer: finished waiting

Yes, it will be, but unknown when we have too, and might require a profile addition in PMS, which will delay things further.

I have the same issue on 4 RPIs connecting from outside my network. Was running PMS 1.10xx at the time.

After playing around I was able to get them to work without rolling the server back to 1.09xx by:

  • allowing unsecured connections
  • lowering the playback quality to 720p 4mbps.

3 out of four of these RPIs are connected to their router via Wi-Fi. Same issue on the four of them.
All the issues went away when I rolled back the server to PMS version 1.9.7.4441-e5eb5d5a1.

You can download a previous version of PMS by modifying the regular download url from the download page as follow:

ex for Ubuntu 64bit
Copied from Download Page
https://downloads.plex.tv/plex-media-server/1.11.1.4730-6967ec0b1/plexmediaserver_1.11.1.4730-6967ec0b1_amd64.deb

Url modified
https://downloads.plex.tv/plex-media-server/1.9.7.4441-e5eb5d5a1/plexmediaserver_1.9.7.4441-e5eb5d5a1_amd64.deb

Any update on this? I’ve seen 3 updates hit and still not working on any of my remote kodi/pi installations…

@keithah said:
Yes, it will be, but unknown when we have too, and might require a profile addition in PMS, which will delay things further.

I am having this exact issue as well. Not sure how to work around it. I do not have the ability to roll the server back. I am using Plex Addon 0.14a. Has anyone figured out at least a workaround?

I am having the same problem by a Windows installation. Do somebody has a Downloadlink for the last Windows Version which is working?

@clegewie said:
I am having the same problem by a Windows installation. Do somebody has a Downloadlink for the last Windows Version which is working?

Hi clegewie, see my post above. Just copy the windows download link and modify it by replacing the version number with the following:
1.9.7.4441-e5eb5d5a1

Actual Windows plex pass download: https://downloads.plex.tv/plex-media-server/1.12.0.4829-6de959918/Plex-Media-Server-1.12.0.4829-6de959918.exe

Modified link: ( I did it for you :wink: )
https://downloads.plex.tv/plex-media-server/1.9.7.4441-e5eb5d5a1/Plex-Media-Server-1.9.7.4441-e5eb5d5a1.exe

Note: the version number appears two times in the download link.

same Problem here.
No 1080p Movie plays on Kodi with Plex 0.13 (PMS is 1.10 or 1.11 on Synology)

Transcoding is working when lowering to 4 Mbits (720p)

Hi everyone

The problem is really tedious and I really don’t understand why this is not finally fixed once that project has more than 50 volunteer programmers like you read over and over again but a lot of clients just don’t work like you should.

The only solution I found for my users with the app is the possibility of the old server 1.6.1, it still runs with every client, but there are also some minor problems, but at least you can continue to use the apps.

Link to the old version:

PS: It would be really great if you could finally sit down and get all the apps to run with the latest server version. It’s really hard to burn hundreds of hours with tests, just because you only keep 2-3 apps up to date and leave the rest to yourself. Find it already a nerve for the current unsatisfactory status to charge money for a plexpass. Quite to say nothing of missing features that have been demanded for nearly 3 years by hundreds of users, simply to ignore!

When is it going to be fixed??

Could this please fixed?
Its annoying that I cannot play any 1080p films with the plex pass server.