HELP plex keeps stopping playback!!!!

Plex Media Server Desktops & Laptops
1

Something on the server, keeps stopping playback on the TV shows and films.

I watch a film and it’ll randomly stop, same on a TV show. If the show is on random then it’ll skip to the next one. Both these things are very annoying.

I used to just do it to shows and because they were stored on an old hard drive I upgraded it hoping this would solve the issue but it doesn’t. Now it happens on films too!

I say it’s the server because this issue happens on the LG tv app and on the Chromecast.

Please help because this is becoming VERY annoying.

The TV app is lex for LG 3.13.3

I have attached the Server logs if anyone can help!

Thanks.

2

on 1.9.7.4441 i’m having the same issue.
Have just now updated to 1.9.7.4460 which seems to contain a couple of transcoding fixes… to be continued …

3

Same thing happening to me. Started a few days ago. On same update and it’s still happening.

4

I am having the same problem too.

5

So where’s the response from a Devs saying it’s being looked at or explaining it?

6

Also, I’m running version 1.9.6.4429 which it says is the most up to date version.

This needs fixing soon!

7

Having this issue playing music. Stops more than it plays. Restarted server, updated Plex. Music should relax, not stroke one out

8

This needs looking at by a dev. #WhereAreTheDevs

1 Like
9

haven’t had the issue since upgrading to server version 1.9.7.4460

10

@richardhanney said:
This needs looking at by a dev. #WhereAreTheDevs

Well it’s fixed but kinda strange that the fix hasn’t been pushed to non Plex Pass users after a week.

11

What is this? Some way of getting people to pay!

‘Want it free? Enjoy pressing play constantly in your films and TV shows. PLEX - There’s profit to be had’

If I was given a reason to pay for plex pass, i would. But so far no reason has been given. In fact the support is so bad it’s giving me reason not to.

12

i guess you could swicht back to an older version of PMS.
http://www.filehorse.com/download-plex-media-server/old-versions/

13

It shouldn’t be the case that to fix a problem they created I would have to go back to an older version.

Come on PLEX, fix the issue!

14

This is getting REALLY annoying now. Watching a film and it cuts out every other minute. WHAT IS GOING ON?!?!?!?!

Why isn’t it being fixed? Why is it that people who pay and not getting this?!

15

Here are my most recent logs taken after the multiple crashes.

16

@richardhanney said:
This is getting REALLY annoying now. Watching a film and it cuts out every other minute. WHAT IS GOING ON?!?!?!?!

Why isn’t it being fixed? Why is it that people who pay and not getting this?!

and you have upgraded to 1.9.7.4460 ?

17

@HitsVille said:

@richardhanney said:
This is getting REALLY annoying now. Watching a film and it cuts out every other minute. WHAT IS GOING ON?!?!?!?!

Why isn’t it being fixed? Why is it that people who pay and not getting this?!

and you have upgraded to 1.9.7.4460 ?

I am now, yeah.

Will see if it works :#

18

So, it didn’t work. I have again (probably in vain) added my most recent logs onto this post. It doesn’t happen on android devices so I think it’s something to do with transcoding.

Please can someone help??? I need help with this because a this point in time the plex pass and plex server are useless.

19

bumpbumpbump

20

have you tried reverting to an older version ?