Plex LiveTV channel crashes only on iPhone and iPad

Server Version#: 4.147.1
Player Version#: 2025.20.0(1153)
Plex Media Server Logs_2025-07-17_11-03-11.zip (4.3 MB)

I have an HD Homerun in the UK, connected to a UK Freerview service. All channels are discovered and working fine through a web browser, android devices and even AppleTV’s.

however, if I try and play live content on either an iPhone or an iPad, I get a crash.


The crash seen in the viewing window, only happens on older channels that are SD and not HD.

Every other device using Plex works apart from these two devices.

I have tried deleting the HD Homerun, and rediscovering the channels, re-downloading the EPG, but to no avail.

anyone else experience or can help with this issue?

As I stated, AppleTV works fine! Android devices work fine, including phones and GoogleTV boxes!

this appears to only affect iOS iPhone and iPad running 18.5 iOS software.

Thanks in advance

Gary

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