Plex Media Scanner Crashing every night

Unfortunately the server log files do not capture a crash. The only time Plex stops is an ordered shutdown: Aug 04, 2022 13:12:29.366 [3440] DEBUG - Ordered to stop server, when you updated from 1.28.0.5999 to 1.28.1.6018.

There is currently a problem with “deadlocking” servers. Plex Media Server is non-responsive, but remains running and visible in the taskbar. If you are having this problem, see Plex Server Crashing Randomly. The thread is rather long, but has a good discussion of the problem and details on gathering information to help with problem diagnosis & resolution (more than just log files are needed). Post any information on that thread, as that is where the problem is being actively worked.

If Plex Media Server is crashing, where the application actually stops running, then please provide updated log files on this thread.

  1. Wait for the problem to reoccur
  2. Restart Plex Media Server
  3. Wait 2 - 3 minutes for PMS to fully start and the log files to capture the startup sequence.
  4. Retrieve server log files (Settings → Troubleshooting) and upload to the thread.