Plex Media Scanner - Library Issue

Plex Media Server NAS & Devices
1

I am running Plex version 1.11.0.4633 on a Synology DS916+ running DSM version 6.1.4-15217 Update 5.

I am attempting to run the Plex Media Scanner from the command line on an SSH bash terminal. I am logged in as admin. As far as I can determine the Media Scanner works just fine normally when initiated from the web-browser.

I followed the guides here support.plex.tv/hc/en-us/articles/201242707-Plex-Media-Scanner-via-Command-Line for calling the media scanner from the command line (specifically the Linux section), however, I still get the following error messages:

/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavcodec.so.57)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavcodec.so.57)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavutil.so.55)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavutil.so.55)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_dsp.so.3.07.7)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_dsp.so.3.07.7)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_fp.so.3.07.7)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_fp.so.3.07.7)

2

Those lines are output because Synology strips the symbol table and version information in the files they distribute.
They are not errors. They are informational “quasi-warning” statements output by the ldconfig.

3

Thank you. I will look into it more but then I think I must still have another issue. I was doing the following:

  1. Server > Libraries > Disable “Update My Libraries Periodically”
  2. Add a new file to the library.
  3. Call the media scanner from the command line.

Yet in the web server the new media was not included.

I will look into it more.

4

What is the command you are using?

Also please include the output of --list as confirmation of correct section selection.

Lastly, is the command being executed as user plex ? The scanner is username sensitive and requires PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR also be defined