As title suggests, my Windows 11 24H2 (26100.3194) Plex Media Server constantly crashes when any Mac Media Player signs in and attempts to load a season.
The Server logs do not show any errors and generally stops at “[6888] DEBUG - [HttpClient] Created thumbnail of size 480x480, has pixels: 1” before the crash reporter kicks in.
The only log I can find that seems to shed light on anything is an Application Event Viewer Log. The log is always the same:
"Faulting application name: Plex Media Server.exe, version: 1.41.4.9463, time stamp: 0x67a4e1ae
Faulting module name: ntdll.dll, version: 10.0.26100.3037, time stamp: 0x95e6c489
Exception code: 0xc0000374
Fault offset: 0x000000000008b035
Faulting process id: 0x4254
Faulting application start time: 0x1DB8D77937BB13B
Faulting application path: C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: a0d89b51-a0a0-42c3-928c-fd7a4ee2eb4f
Faulting package full name:
Faulting package-relative application ID:"
This issue has persisted since before I updated the server to 1.41.4.9463 on 02/19, and I see Event Logs with the same error with server versions 1.41.3.9292 and 1.41.3.9314. That’s as far back as my logs go.
This does not happen on any other Plex Player. I have tested Windows, iOS, Web, LG TVOS and Samsung Smart TVs.
I have tested the Mac Player on multiple Macs, which all result in the same failure. I have uninstalled / re-installed the Mac Players multiple times, with no change.
The Windows Machine is a Dell Optiplex 5060 micro and is fully up to date, including Windows Updates, and Drivers and BIOS updates from Dell Command Update.
Server Version#: 1.41.4.9463
Player Version#: 1.76.2.3951-15712eae