Server Version#: 1.14.1.5488
Player Version#: I am using several payer/app version. This behavior is common across all of them.
Issue: Media server (Windows 10 machine) keeps disconnecting when idle for about 15 minutes. The only way to reconnect is to restart my PC. Please help me finding the correct configuration so that Plex is running all the time.
Thanks
Server log is below
2018-12-20 15:24:26,862 (1248) : INFO (core:349) - Starting framework core - Version: 2.6.3, Build: cc260c4 (Fri Dec 14 11:21:01 UTC 2018)
2018-12-20 15:24:26,862 (1248) : DEBUG (core:361) - Using the elevated policy
2018-12-20 15:24:26,864 (1248) : DEBUG (core:450) - Starting runtime component.
2018-12-20 15:24:26,865 (1248) : DEBUG (core:450) - Starting caching component.
2018-12-20 15:24:26,865 (1248) : DEBUG (core:450) - Starting data component.
2018-12-20 15:24:26,865 (1248) : DEBUG (core:450) - Starting networking component.
2018-12-20 15:24:26,867 (1248) : DEBUG (networking:284) - Loaded HTTP cookies
2018-12-20 15:24:26,868 (1248) : DEBUG (networking:452) - Setting the default network timeout to 20.0
2018-12-20 15:24:26,868 (1248) : DEBUG (core:450) - Starting localization component.
2018-12-20 15:24:26,868 (1248) : INFO (localization:409) - Setting the default locale to en-us
2018-12-20 15:24:26,868 (1248) : DEBUG (core:450) - Starting messaging component.
2018-12-20 15:24:26,869 (1248) : DEBUG (core:450) - Starting debugging component.
2018-12-20 15:24:26,869 (1248) : DEBUG (core:450) - Starting services component.
2018-12-20 15:24:26,869 (2558) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/system/messaging/clear_events/com.plexapp.agents.fanarttv’
2018-12-20 15:24:26,871 (1248) : DEBUG (core:450) - Starting myplex component.
2018-12-20 15:24:26,871 (1248) : DEBUG (core:450) - Starting notifications component.
2018-12-20 15:24:26,957 (1248) : DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.agents.fanarttv in namespace ‘metadata’
2018-12-20 15:24:26,960 (1248) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes’
2018-12-20 15:24:30,069 (2558) : ERROR (messaging:49) - Unable to reach the system bundle.
2018-12-20 15:24:30,075 (1248) : CRITICAL (core:574) - Exception getting hosted resource hashes (most recent call last):
File “C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-cc260c476\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py”, line 1293, in get_resource_hashes
json = self._core.networking.http_request(“http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes”, timeout=10).content
File “C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-cc260c476\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py”, line 265, in content
return self.str()
File “C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-cc260c476\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py”, line 243, in str
self.load()
File “C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-cc260c476\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py”, line 181, in load
f = self._opener.open(req, timeout=self._timeout)
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py”, line 429, in open
response = self._open(req, data)
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py”, line 447, in _open
‘_open’, req)
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py”, line 407, in _call_chain
result = func(*args)
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py”, line 1228, in http_open
return self.do_open(httplib.HTTPConnection, req)
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\urllib2.py”, line 1201, in do_open
r = h.getresponse(buffering=True)
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\httplib.py”, line 1136, in getresponse
response.begin()
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\httplib.py”, line 453, in begin
version, status, reason = self._read_status()
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\httplib.py”, line 409, in _read_status
line = self.fp.readline(_MAXLINE + 1)
File “C:\Program Files (x86)\Plex\Plex Media Server\python27.zip\socket.py”, line 480, in readline
data = self._sock.recv(self._rbufsize)
error: [Errno 10054] An existing connection was forcibly closed by the remote host
2018-12-20 15:24:30,089 (1248) : DEBUG (runtime:1117) - Created a thread named ‘load_all_services’
2018-12-20 15:24:30,089 (3c94) : DEBUG (services:265) - Plug-in is not daemonized - loading services from system
2018-12-20 15:24:30,091 (1248) : DEBUG (runtime:1117) - Created a thread named ‘get_server_info’
2018-12-20 15:24:30,092 (1f10) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400’
2018-12-20 15:24:30,092 (1248) : DEBUG (core:150) - Finished starting framework core
2018-12-20 15:24:30,092 (3c94) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_’
2018-12-20 15:24:30,094 (1248) : DEBUG (core:560) - Loading plug-in code
2018-12-20 15:24:30,124 (1f10) : DEBUG (core:538) - Machine identifier is ff12e41e5468e3964c049667d16ca9156719bbb4
2018-12-20 15:24:30,125 (1f10) : DEBUG (core:539) - Server version is 1.14.1.5488-cc260c476
2018-12-20 15:24:30,219 (1248) : DEBUG (core:566) - Finished loading plug-in code
2018-12-20 15:24:30,219 (1248) : DEBUG (messaging:69) - Exposing function AlbumPosters for remote access
2018-12-20 15:24:30,219 (1248) : DEBUG (agentkit:1115) - Creating new agent class called FanartTVAgent
2018-12-20 15:24:30,220 (1248) : DEBUG (agentkit:933) - Updating agent information: [{‘media_types’: [‘Movie’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.imdb’, ‘com.plexapp.agents.themoviedb’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}]
2018-12-20 15:24:30,220 (1248) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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_’
2018-12-20 15:24:30,246 (1248) : DEBUG (agentkit:1115) - Creating new agent class called FanartTVAgent
2018-12-20 15:24:30,246 (1248) : DEBUG (agentkit:933) - Updating agent information: [{‘media_types’: [‘Movie’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.imdb’, ‘com.plexapp.agents.themoviedb’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}, {‘media_types’: [‘TV_Show’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.thetvdb’, ‘com.plexapp.agents.themoviedb’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}]
2018-12-20 15:24:30,247 (1248) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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_’
2018-12-20 15:24:30,299 (1248) : DEBUG (agentkit:1115) - Creating new agent class called FanartTVAgent
2018-12-20 15:24:30,299 (1248) : DEBUG (agentkit:933) - Updating agent information: [{‘media_types’: [‘Movie’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.imdb’, ‘com.plexapp.agents.themoviedb’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}, {‘media_types’: [‘TV_Show’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.thetvdb’, ‘com.plexapp.agents.themoviedb’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}, {‘media_types’: [‘Artist’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.lastfm’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}]
2018-12-20 15:24:30,302 (1248) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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’
2018-12-20 15:24:30,322 (1248) : DEBUG (agentkit:1115) - Creating new agent class called FanartTVAgent
2018-12-20 15:24:30,325 (1248) : DEBUG (agentkit:933) - Updating agent information: [{‘media_types’: [‘Movie’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.imdb’, ‘com.plexapp.agents.themoviedb’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}, {‘media_types’: [‘TV_Show’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.thetvdb’, ‘com.plexapp.agents.themoviedb’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}, {‘media_types’: [‘Artist’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.lastfm’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}, {‘media_types’: [‘Album’], ‘accepts_from’: None, ‘fallback_agent’: None, ‘contributes_to’: [‘com.plexapp.agents.lastfm’], ‘languages’: [‘xn’], ‘persist_stored_files’: True, ‘version’: 0, ‘primary_provider’: False, ‘prefs’: True, ‘name’: ‘Fanart.tv’}]
2018-12-20 15:24:30,328 (1248) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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’
2018-12-20 15:24:30,348 (1248) : INFO (core:611) - Started plug-in
2018-12-20 15:24:30,348 (1248) : DEBUG (socketinterface:160) - Starting socket server
2018-12-20 15:24:30,349 (1248) : DEBUG (runtime:1117) - Created a thread named ‘start’
2018-12-20 15:24:30,351 (1248) : INFO (socketinterface:184) - Socket server started on port 60010
2018-12-20 15:24:30,351 (1248) : INFO (pipeinterface:25) - Entering run loop
2018-12-20 15:24:30,351 (1248) : DEBUG (runtime:717) - Handling request GET /:/prefixes
2018-12-20 15:24:30,355 (1248) : DEBUG (runtime:814) - Found route matching /:/prefixes
2018-12-20 15:24:30,357 (1248) : DEBUG (runtime:924) - Response: [200] MediaContainer, 152 bytes
2018-12-20 15:24:30,381 (3c94) : DEBUG (services:362) - Loaded services
2018-12-20 15:24:30,384 (3db8) : DEBUG (services:438) - No shared code to load
