Are your Metadata servers down?

Hello,

I’m running Plex on a freebsd machine, and for the last few hours my server has been disconnecting from itself when trying to add new media. Everything comes up blank and it seems to disconnect every 3 seconds thereafter. This isn’t clientside. The internal server snaps and tries to reconnect. Can anyone at Plex give me/us an update and what the deal is?

There are no outages currently. Can you provide more details and possibly the logs from your server.

Here is the log from Nov 1-4, 2016.

Nov 01, 2016 23:59:02.516 [0x809407400] INFO - Plex Media Server v1.1.4.2757-24ffd60 - FreeBSD PC amd64 - build: freebsd-x86_64 freebsd - GMT -04:00
Nov 01, 2016 23:59:02.517 [0x809407400] ERROR - Failed to determine system locale: locale::facet::_S_create_c_locale name not valid. Defaulting to en-US.
Nov 01, 2016 23:59:02.518 [0x809407400] INFO - FreeBSD version: 10.3-RELEASE-p11 (FreeBSD 10.3-RELEASE-p11 #0 r308095M: Sat Oct 29 21:06:25 CEST 2016 root@dev.nas4free.org:/usr/obj/nas4free/usr/src/sys/NAS4FREE-amd64), language: en-US
Nov 01, 2016 23:59:02.518 [0x809407400] INFO - Processor Intel® Core™2 Quad CPU Q9450 @ 2.66GHz
Nov 01, 2016 23:59:02.518 [0x809407400] INFO - /usr/local/share/plexmediaserver/Plex_Media_Server
Nov 01, 2016 23:59:02.521 [0x809406400] INFO - SQLITE3:0x10, 283, recovered 307 frames from WAL file /mnt/ssd/plex/plexdata/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Nov 01, 2016 23:59:03.002 [0x809413c00] INFO - Successfully retrieved OCSP response
Nov 01, 2016 23:59:05.897 [0x809414800] INFO - Refreshing paths watched by LibraryUpdateManager
Nov 01, 2016 23:59:07.622 [0x809415800] ERROR - Network Service: Error in browser handle read: 85 (Operation canceled) socket=-1
Nov 01, 2016 23:59:07.729 [0x809415800] INFO - Network Service: Abandoning browse socket, it was closed.
Nov 01, 2016 23:59:11.059 [0x809415c00] WARN - Sync: Couldn’t get sync lists without subscription.
Nov 02, 2016 02:04:51.600 [0x80d087400] WARN - SLOW QUERY: It took 8304.687500 ms to retrieve 1 items.
Nov 02, 2016 13:21:40.837 [0x80940e000] ERROR - EventSource: Retrying in 15 seconds.
Nov 02, 2016 13:22:08.481 [0x80940e000] ERROR - EventSource: Retrying in 30 seconds.
Nov 02, 2016 13:24:09.749 [0x80d089800] WARN - Timed out waiting for server to finish.
Nov 02, 2016 14:03:09.382 [0x809407400] INFO - Plex Media Server v1.1.4.2757-24ffd60 - FreeBSD PC amd64 - build: freebsd-x86_64 freebsd - GMT -04:00
Nov 02, 2016 14:03:09.387 [0x809407400] ERROR - Failed to determine system locale: locale::facet::_S_create_c_locale name not valid. Defaulting to en-US.
Nov 02, 2016 14:03:09.387 [0x809407400] INFO - FreeBSD version: 10.3-RELEASE-p11 (FreeBSD 10.3-RELEASE-p11 #0 r308095M: Sat Oct 29 21:06:25 CEST 2016 root@dev.nas4free.org:/usr/obj/nas4free/usr/src/sys/NAS4FREE-amd64), language: en-US
Nov 02, 2016 14:03:09.387 [0x809407400] INFO - Processor Intel® Core™2 Quad CPU Q9450 @ 2.66GHz
Nov 02, 2016 14:03:09.387 [0x809407400] INFO - /usr/local/share/plexmediaserver/Plex_Media_Server
Nov 02, 2016 14:03:09.405 [0x809406400] INFO - SQLITE3:0x10, 283, recovered 579 frames from WAL file /mnt/ssd/plex/plexdata/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Nov 02, 2016 14:03:13.006 [0x809414800] INFO - Refreshing paths watched by LibraryUpdateManager
Nov 02, 2016 14:03:14.673 [0x809415800] ERROR - Network Service: Error in browser handle read: 85 (Operation canceled) socket=-1
Nov 02, 2016 14:03:14.777 [0x809415800] INFO - Network Service: Abandoning browse socket, it was closed.
Nov 02, 2016 14:03:20.099 [0x809413c00] INFO - Successfully retrieved OCSP response
Nov 02, 2016 14:03:23.158 [0x809415c00] WARN - Sync: Couldn’t get sync lists without subscription.
Nov 02, 2016 14:03:54.977 [0x80d082800] ERROR - Error issuing curl_easy_perform(handle): 28
Nov 02, 2016 14:31:59.175 [0x80d083400] ERROR - Error issuing curl_easy_perform(handle): 28
Nov 02, 2016 15:14:39.868 [0x80ccaf000] ERROR - XML: Entity: line 1:
Nov 02, 2016 15:14:39.869 [0x80ccaf000] ERROR - XML: parser
Nov 02, 2016 15:14:39.869 [0x80ccaf000] ERROR - XML: error :
Nov 02, 2016 15:14:39.870 [0x80ccaf000] ERROR - XML: Start tag expected, ‘<’ not found
Nov 02, 2016 15:14:39.870 [0x80ccaf000] ERROR - XML: status=ok
Nov 02, 2016 15:14:39.871 [0x80ccaf000] ERROR - XML: ^
Nov 02, 2016 15:14:39.871 [0x80ccaf000] ERROR - Error parsing content.
Nov 02, 2016 15:14:39.876 [0x80ccaf000] ERROR - SSDP: Error parsing device schema for http://10.0.0.126:40001
Nov 02, 2016 16:37:55.415 [0x80a43f400] ERROR - Error issuing curl_easy_perform(handle): 28
Nov 02, 2016 19:15:31.113 [0x80ccae400] INFO - AutoUpdate: no updates available
Nov 02, 2016 19:15:49.087 [0x80940e000] ERROR - handle_stream_read error 2 End of file
Nov 02, 2016 19:15:49.087 [0x80940e000] WARN - LongPoll: Got error, closing.
Nov 02, 2016 19:15:49.088 [0x80940dc00] ERROR - handle_stream_read error 2 End of file
Nov 02, 2016 20:43:45.166 [0x80940dc00] ERROR - CERT: Error in TLS handshake: short read
Nov 02, 2016 21:16:17.371 [0x80d083800] INFO - AutoUpdate: no updates available
Nov 02, 2016 21:18:13.716 [0x80a43f800] INFO - AutoUpdate: no updates available
Nov 02, 2016 21:19:15.426 [0x80940dc00] ERROR - handle_stream_read error 2 End of file
Nov 02, 2016 21:19:15.426 [0x80940dc00] WARN - LongPoll: Got error, closing.
Nov 02, 2016 21:19:15.429 [0x80940dc00] ERROR - handle_stream_read error 335544539 short read
Nov 02, 2016 21:19:17.523 [0x80940dc00] ERROR - handle_stream_read error 2 End of file
Nov 02, 2016 21:19:17.523 [0x80940dc00] WARN - LongPoll: Got error, closing.
Nov 02, 2016 21:19:17.524 [0x80940dc00] ERROR - handle_stream_read error 2 End of file
Nov 02, 2016 21:24:09.153 [0x80b452800] INFO - AutoUpdate: no updates available
Nov 02, 2016 21:25:18.984 [0x80d083400] ERROR - Error issuing curl_easy_perform(handle): 28
Nov 02, 2016 21:28:03.333 [0x80a43f400] ERROR - Error issuing curl_easy_perform(handle): 28
Nov 02, 2016 21:35:28.657 [0x80a8f7c00] WARN - Held transaction for too long (…/Library/FullTextSearch.cpp:16): 1.007812 seconds
Nov 02, 2016 21:35:29.486 [0x80a8f7c00] WARN - Held transaction for too long (…/Library/FullTextSearch.cpp:26): 0.781250 seconds
Nov 02, 2016 21:35:31.486 [0x80a8f7c00] WARN - Held transaction for too long (…/Library/FullTextSearch.cpp:35): 1.992188 seconds
Nov 03, 2016 23:36:36.865 [0x809407400] INFO - Plex Media Server v1.1.4.2757-24ffd60 - FreeBSD PC amd64 - build: freebsd-x86_64 freebsd - GMT -04:00
Nov 03, 2016 23:36:36.869 [0x809407400] ERROR - Failed to determine system locale: locale::facet::_S_create_c_locale name not valid. Defaulting to en-US.
Nov 03, 2016 23:36:36.870 [0x809407400] INFO - FreeBSD version: 10.3-RELEASE-p12 (FreeBSD 10.3-RELEASE-p12 #0 r308230M: Thu Nov 3 00:37:11 CET 2016 root@dev.nas4free.org:/usr/obj/nas4free/usr/src/sys/NAS4FREE-amd64), language: en-US
Nov 03, 2016 23:36:36.870 [0x809407400] INFO - Processor Intel® Core™2 Quad CPU Q9450 @ 2.66GHz
Nov 03, 2016 23:36:36.870 [0x809407400] INFO - /usr/local/share/plexmediaserver/Plex_Media_Server
Nov 03, 2016 23:36:36.888 [0x809406400] INFO - SQLITE3:0x10, 283, recovered 863 frames from WAL file /mnt/ssd/plex/plexdata/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Nov 03, 2016 23:36:37.313 [0x809413c00] INFO - Successfully retrieved OCSP response
Nov 03, 2016 23:36:40.458 [0x809414800] INFO - Refreshing paths watched by LibraryUpdateManager
Nov 03, 2016 23:36:40.573 [0x809415000] WARN - Sync: Couldn’t get sync lists without subscription.
Nov 03, 2016 23:36:42.160 [0x809415800] ERROR - Network Service: Error in browser handle read: 85 (Operation canceled) socket=-1
Nov 03, 2016 23:36:42.261 [0x809415800] INFO - Network Service: Abandoning browse socket, it was closed.
Nov 04, 2016 00:55:18.324 [0x80940dc00] ERROR - handle_stream_read error 2 End of file
Nov 04, 2016 00:55:18.324 [0x80940dc00] WARN - LongPoll: Got error, closing.
Nov 04, 2016 00:55:18.325 [0x80940e000] ERROR - handle_stream_read error 2 End of file