Plex Media Server Download defaults to Windows-32 Bit

Server Version#: None
Player Version#: None
So I’m going to be trying to move my plex media server from Pop_OS! to Windows,but that’s a different topic. I try to download Plex Media Server for Windows and for whatever reason it defaults to the 32-bit download. I haven’t found a way to change it so that I get the x64 download. Why can’t I just manually pick my download instead of Plex choosing it for me?

I’m running Windows 10 Pro x64 system. Ryzen 3600x
Chrome: Version 104.0.5112.102 (Official Build) (64-bit)
Firefox: 104.0 (64-bit)

Not sure how/why the downloads page is behaving like it is, but you can get the 64-bit edition by just adding _64 to the end of the filename of the 32-bit version at the link.

https://downloads.plex.tv/plex-media-server-new/1.28.2.6106-44a5bbd28/windows/PlexMediaServer-1.28.2.6106-44a5bbd28-x86_64.exe

Appreciate it! I can’t believe it’s 2022 and Plex is trying to push a 32-bit install on me. Like come on…

That’s because the 64 bit server version is still in “preview” and as such is not shown on the regular Download page.

I had the same issue as the OP and followed your instructions to d/l the 64bit version. The 64bit version downloaded, but when I tried to install it, I got a message that the program wouldn’t run with my version of Windows. I have successfully run the 64bit version for years on this machine with the same setup/ Any ideas?

win64

According to the preview detail thread, it looks like Windows 7 is no longer supported by the new 64-bit version.

That is not possible The 64-bit version was only introduced a month ago. Our Plex players are 64-bit, maybe you are getting these confused.

As previously mentioned, the 64-bit release is still in preview and not available from the downloads page. You can also download it from the preview thread at Preview: Plex Media Server for Windows 64-bit version.

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I’m new to plex nd I’m a bit lost. I started with the 32 bit server, then tried the 64 bit server. In both cases, they install, I op They open the site and log in fine. But, no set up wizard. How do I get to the set up wizard, please?

The wizard only loads the first time you run PMS. If you already installed the 32-bit version, you won’t see the wizard again. You don’t need the wizard, you can set everything up using Plex Web like usual. If there is a specific reason you want to use the wizard?

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Yes, because when I tell it to open plex, it opens the plex page for watching stuff. No way to name my server that I can find. Nothing to set up libraries that I can find. When I choose your media there, it tells me to get the plex server and takes me to the download page. Please help.

You might want to look at You need to reclaim your server, but don't dare to touch the Windows Registry

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it edited the registry but didn’t fix the server.

I’m running amd 64 bit processor and downloaded the 64 bit server. is that my problem? should I use the 32 bit server for now?

It shouldn’t make a difference.
Are you 100% positive that you downloaded and installed the Plex Server, and not just the “Plex for Windows” [player] app?

PlexMediaServer-1.28.2.6106-44a5bbd28-x86_64

positive

OK.
Was Plex server working on that machine in the past?
Do you have several Windows user accounts on that machine?
Can you see the Plex icon in your task tray area?

first time plex user
first time putting plex on this computer
1 user account
can see the plex icon, yes.

What do you see if you call up http://127.0.0.1:32400/web in your web browser?
(which web browser are you using, btw?)

using chrome

This site can’t be reached

127.0.0.1 refused to connect.

Try:

ERR_CONNECTION_REFUSED

Does the Plex logo in the task tray stay there, if you move your mouse pointer over it?
Does http://localhost:32400/web work?
Is this Windows 11?

yes it does stay there

yes, that connects to plex

windows 10 home