Plex media server error after server update

Plex Media Server
1

Server Version#:
Player Version#:

I downloaded the plex media server on my desktop and have been using it for over a year without issues until yesterday when I saw there was a server update nd downloaded and installed it. The problem is after installation the server could not reestablish a connect even after I hit retry connection a few times. I then closed the browser nd restarted the pc and when I went to the PMS desktop app shortcut nd double clicked on it like I normally do it gave me a pop up box notification with an error nd when I go to my history to open it on the browser I can’t access the site. The drive the server is connected to is on the pc and the internet connection is fine so I don’t know what the problem is. Can anyone assist please? Below are screenshots as well the logs.

20210624_111944
20210624_111944816×612 78.5 KB

20210624_111829
20210624_111829612×816 130 KB

Plex logs.zip (164.4 KB)

2

Your logs show you are running v1.23.2.4656. Where di you get this? That version had a bad bug and we revoked that version. You should not have gotten that as an update?

Manually install a later version and see if that helps.

3

Could you tell me how to manually install a later version please?

4

Download from Media Server Downloads | Plex Media Server for Windows, Mac, Linux, FreeBSD and More and just run the file. As long as you are installing a newer version, it should just work. If you want to install an older version, you need to uninstall Plex Media Server first. Uninstalling will not remove your setup.

5

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