Plex Media Server Inoperable on DSM 7.2.2

Plex Media Server NAS & Devices
1

Server Version#: v.1.41.9.9961-46083195d

Hey guys

As far as I know, my DS1019+ didnt install any updates, but I booted up plex today and noticed it was offline. Checked in DSM, plex was not running. Tried to run it, it seems to run for a few seconds then stops, it shows “manually stopped” which is obviously not the case.

Installed the latest beta update which is v.1.41.9.9961-46083195d but same result. Won’t run for more than a few seconds.

Tried completely uninstalling and reinstalling but nothing. Went ahead and updated my dsm to the latest version and again reinstall plex, no change.

Any suggestions?

2

In DSM, with File Station, navigate to the Plex Data Folder.

Right click on the Logs directory, choose compress to logs.zip.

Download the zip file and post to the thread.

5

I figured it out. It seems my preferences xml file somehow got corrupted. Deleted that and all was well.

Thanks for pitching in though!

1 Like
6

Thanks for posting your solution mate. I had the same issue. Deleting preferences.xml fixed my install as well.

7

hi! I have the same problem and I just tried to delete the preferences xlm but it makes no difference. happend overnight today. Probably because I updated to PlexMediaServer-1.41.9.9961-46083195d-x86_64_DSM72.spk

please help!! :frowning:

8

May I see a ZIP file of the Logs folder with PMS stopped ?

9

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