Plex Media Server issue after updating! @ChuckPa

Plex Media Server
23

when you use just the device IP, it normally does go to the built in device page (the internal web server)

Since Plex works, that confirms everything Plex is working

It does seem the WD management software isn’t working.

According to WD:

If your WD My Cloud OS5 web UI isn’t working, try a full power cycle (unplug and plug back in) and ensure you’re accessing it within the same subnet as the device. Also, check for VPNs or other network configurations that might be interfering, as some users have found that disabling firewalls and antivirus temporarily can help.

Is this OS3 or OS5 ?

24

it’s on OS5

25

Go ahead, Unplug it. Wait 2-3 minutes, then plug it back in.

If it doesn’t recover, then we will need to find documentation on the WD Support site for the next steps

1 Like
26

it works again I unplugged the device
and then my Mycloud OS5 UI recognized it again whoop whoop!!!

thanks again my friend I know I can always count on you! :slight_smile:

2 Likes
27

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.