Plex media server, no dashboard (options)

General Discussions
1

Hi.

I have a window 10 puter.

When I click on the Plex Media Server (PMS) the screen flashes like I opened a program then nothing shows or comes on the screen. I should have access to the options (I assume) to add a category in the future among other things. I ran into this problem when I added media that doesn’t show up in PMP. I went to update my library and…nothing.

A work around for this is making Plex my default player and clicking on the Windows file. I still need access to PMS.
Help!

2

Ps
I tried reinstalling already. may do it again.

3

I tried down loading and reinstalling again. No luck. I tried firewall and ant-virus again. No luck either,
something must be stopping it from opening.

I tried right clicking/ run as admin, I got all excited because it triggers a notification! No good.

I’m going to bed.

4

Not sure I understand. Are saying the web app is working, but the dashboard (home page) isn’t showing up properly?

Can you post a screenshot of the dash board using the local web app?

Scroll down to local web app in Opening Plex Web App support article.

5

Yes, you pretty much got it right. The Plex server must be working because I have no problems watching my movies, listening to music etc. or just getting to my media files from Plex media player.

Now, this is fine for any media file that I have in there already when I first set up PMS and PMP.

An example of a problem I have now:
I will try to open the Plex server. I click on the Icon for PMS in the start menu and it does not start a UI (no dashboard) to add a category of media files or add TV stations etc…
What I wanted to do is update my movie files. I added a new movie (.mkv) that will not show up in PMP.

To get around this and use PMP is right click the file and use the “open with” option.

I have the ability to send you a screen shot but it would be of my desk top seeing how there is no UI of PMS at all…

One thing I didn’t do was delete the registry file when I uninstalled PMS. I’m going to try that now.

BTW, thanks for responding.


6

Once started Plex runs as a background process. You open the web app through your browser. Several ways to do this. Via the system tray - there should be a Plex icon there. Right click on the icon and choose “Open Plex”. Also you can start a browser and access directly.

http://localhost:32400/web
or
http://127.0.0.1:32400/web
or
http://[Local Plex Media Server IP Address]:32400/web

I saved as bookmark and just start my browser and click on the applicable bookmark.

7

Okay, this is a little embarrassing. First I read your link “opening plex web app” I opened PMS via the system tray this time instead of the start menu . A web page opened and there it is. PMS! To my own defense this system tray icon is hidden add some idiot like me (lol) who thinks he knows and viola!

I had a feeling I was missing something real obvious.

Thanks for your help,

8

That’s okay, you are not the first or probably the last… :smiley: